Something strange has been happening over this last week. Each user who starts a free trial has it automatically cancelled due to a billing error. Event data reported by RC contains "cancel_reason": "BILLING_ERROR".
The app currently looks for billing issues (via billingIssueDetectedAt in RCEntitlementInfo) and guides the user to update their App Store billing. Beyond this, to prevent revenue loss, I’ve switched to a discounted offering without a free trial while I figure out what’s going on.
For context, it’s an iOS app using Purchases v3.11.1 (although this is probably not an SDK issue).
Any ideas as to what’s happening here?