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Error to access subscriptions API

  • July 11, 2025
  • 1 reply
  • 57 views

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Hello, RevenueCat team.I've already correctly configured my service account in Google Cloud and Play Console with Admin access and API permissions.I uploaded the JSON to the RevenueCat dashboard, enabled all the APIs used in the project (vdt-invest-25), and waited over an hour.I uploaded app with closed test. I still receive the error message: ❌ Permissions to call subscriptions API.I'm counting on your help to resolve this.
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1 reply

alejandra-wetsch
RevenueCat Staff
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Hey ​@vdt-bd5921

I’ll be happy to help here!

To give some extra context, the error "Could not validate subscriptions API permissions" is normally because Google has not yet validated your service credentials. This can take some time, for some developers over 36 hours. 

We know of a workaround that could potentially get these credentials validate faster. In Google Play Console, open your app's dashboard and visit the 'Monetize' section. Go to Products -> Subscriptions/in-app products, and change the description of any product and save the changes. This should work to enable the new service credentials right away (or very shortly) and you can revert the changes to that product. It's not guaranteed to work, but has worked for others in the past to get things working right away. Otherwise, it usually starts working within 24 hours but possibly more than 36.
 
If after all this it still does not work, I recommend you try to make a test purchase as this could jumpstart the validation as well. We recommend doing closed testing with licensed testers on a physical device: https://www.revenuecat.com/docs/google-play-store#create-a-closed-track-and-add-a-tester-to-it

We also have this helpful checklist, that could help you troubleshoot your configuration issues.  

I hope this helps. Please let me know if you have any questions! 
Best, 


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