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Question

Unexpected Refund Approvals – Can RevenueCat Team Please Verify

  • May 20, 2025
  • 1 reply
  • 31 views

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Hi,

I noticed that a few refund requests were recently approved in the App Store.

In the past, we’ve usually preferred to decline such requests, and Apple would typically follow suit. Like, above 90% of refund request will be rejected. 

However, recently, it seems that a high number of refund requests have now been approved.

Could you please check on your end to confirm whether the Apple refund requests have been handled correctly?

For the context, the refund rejection rate is almost 100%. However, now the refund approval rate is almost 100%. Can RevenueCat team please verify on this?

Thank you.

1 reply

joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 413 replies
  • May 22, 2025

Hi ​@yan-cheng-cheok-107847,

You are correct, we noticed it with many other apps as well that has the “Always decline” set and it looks like it’s an intended change from Apple. We’ve shared everything we know here

 

Best,


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