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Question

Item not available in your country (Urgent)

  • May 15, 2025
  • 1 reply
  • 41 views

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Hi everyone,

I'm running into an issue when testing the subscription flow in my Android app. After installing the app and reaching the paywall, I get the following error message:

"Item not available in your country"

This only happens on Android, and it prevents me from completing the flow to test the subscriptions properly.

Here are a few details:

The app is currently in closed alpha on the Play Store.

Both the app and the subscription product are marked as available in my region (I've double-checked the Play Console settings), I am using flutter.

The issue doesn't happen on iOS – only Android.

I'm located in a supported region, and the Google account I'm using should meet all the criteria.

Has anyone experienced this before or know how to fix it? Any help would be greatly appreciated – I’m stuck and really need to test the flow end-to-end.

Thanks in advance!

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1 reply

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Hi ​@theGameApp can you also check your Google Payments profile on your user account to make sure that the country associated with your Payments profile is one of the available regions? 

Can you also check that since you’re in the closed alpha testing that your email is explicitly listed as one of the testers and make sure that the internal test track subscription availability matches your current production settings? 


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