The offerings were working perfectly in sandbox testing in both testflight and regular Xcode signing however it was brought to my attention a week after release that my subscriptions aren't visible in app.
I get this error when requesting the offerings:
PlatformException (23, There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings- empty, {code: 23, message: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-empty, readableErrorCode: CONFIGURATION-ERROR, underlyingErrorMessage:, readable_error_code: CONFIGURATION_ERROR}, null)
I have tried countless ways to debug, all of these are correct:
- Agreements all signed
- All identifiers match in appstore connect and revenuecat dashboard
- All data submitted
Only possible issue I could see is:
- products listed as ‘Waiting for Review’ in appstore connect and revenuecat
But this doesnt make sense as my app has been available for around 7 days now, and I published a new version recently so I am not sure why it hasnt changed status.
Please let me know if I missed something and how to resolve this.