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com.revenuecat.purchases.PurchasesException:There is an issue with your configuration. check the underlying error for more details.

  • January 7, 2025
  • 1 reply
  • 55 views
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I am using React Native CLI to develop my app for the Android Play Store, and everything is working fine. I am making the connection to the public API, but when I try to display the paywall screen, I get the error shown in the image. The error code is 23. There is no issue, and I have done the necessary steps, but why am I getting this error? Android Play Store React Native CLI

com.revenuecat.purchases.PurchasesException:There is an issue with your configuration. check the underlying error for more details.

com.revenuecat.purchases.PurchasesException:There is an issue with your configuration. check the underlying error for more details.
 

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jeffrey_bunn
RevenueCat Staff
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Hi ​@netron50-1435f8 - This typically happens when there’s a mismatch between RevenueCat and Google Play. Our SDK takes your product IDs from RevenueCat and then asks Google for the underlying Store Products that your users can actually purchase. If there’s an error somewhere in this cycle, the platform will return an error like the one you’re seeing. We've put together a handy guide that outlines the common reasons for this here: https://community.revenuecat.com/sdks-51/why-are-offerings-or-products-empty-124. Can you review and try again? Thanks!

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