Question

Flutter Purchases.getPurchaserInfo() hangs and never returns in TestFlight

3 years ago
February 21, 2022
4 replies
80 views

+1

Mitch Dennett
New Member
3 replies

I’m trying to push my app out for Beta testing but when I upload a build to TestFlight and run it the call to Purchases.getPurchaserInfo() hangs and never returns. It works on the same device when just running outside of TestFlight.

I can run through the whole IAP flow when running on this device. But as soon as I push to TestFlight and run it through there it just hangs waiting to get purchaser info.

I think these are the logs needed:

default   12:08:37.873277-0500   Runner   [Purchases] - DEBUG: There are no requests currently running, starting request GET /subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20
default   12:08:37.873327-0500   Runner   [Purchases] - DEBUG: API request started: GET /v1/subscribers/$RCAnonymousID:f621ae3fbd374db9b96d0b6d31ea5d20
default   12:08:37.883570-0500   Runner   [Purchases] - DEBUG: There's a request currently running and 0 requests left in the queue, queueing GET /subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20/offerings
default   12:08:37.944968-0500   Runner   [Purchases] - DEBUG: Vending PurchaserInfo from cache.
default   12:08:38.072597-0500   Runner   [Purchases] - DEBUG: applicationDidBecomeActive
default   12:08:38.111412-0500   Runner   [Purchases] - DEBUG: API request completed with status: GET /v1/subscribers/$RCAnonymousID:f621ae3fbd374db9b96d0b6d31ea5d20 304
default   12:08:38.116900-0500   Runner   [Purchases] - DEBUG: Serial request done: GET /subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20, 1 requests left in the queue
default   12:08:38.117369-0500   Runner   [Purchases] - DEBUG: Starting the next request in the queue, <RCHTTPRequest: httpMethod=GET
path=/subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20/offerings
requestBody=(null)
headers={
Authorization = "XXXXXX";
}
retried=0
>
default   12:08:38.154050-0500   Runner   [Purchases] - DEBUG: API request completed with status: GET /v1/subscribers/$RCAnonymousID:f621ae3fbd374db9b96d0b6d31ea5d20/offerings 304
default   12:08:38.154144-0500   Runner   [Purchases] - DEBUG: Requesting products from the store with identifiers: {(
"mylomoney_monthly_599"
)}
default   12:08:38.154505-0500   Runner   [Purchases] - DEBUG: Serial request done: GET /subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20/offerings, 0 requests left in the queue
default   12:08:38.187735-0500   Runner   [Purchases] - DEBUG: Products request finished.
default   12:08:38.187908-0500   Runner   [Purchases] - DEBUG: Retrieved SKProducts:
default   12:08:38.187958-0500   Runner   [Purchases] - DEBUG: mylomoney_monthly_599 - <SKProduct: 0x28144cf50>
default   12:08:38.188026-0500   Runner   [Purchases] - DEBUG: 1 completion handlers waiting on products

This post has been closed for comments

M

+1

Mitch Dennett
Author
New Member
3 replies
3 years ago
February 21, 2022

Sorry, should’ve posted in SDK’s

+5

joshdholtz
RevenueCat Staff
96 replies
3 years ago
February 22, 2022

Hey @Mitch Dennett!

No worries about posting it in SDKs! And it seems like there is might callback that could be losing it’s reference when built for release (maybe with some optimizations).

Which version of the Flutter SDK are you using?
Can you post a little snippet of how you are using `Purchases.getPurchaserInfo()`? I don’t think this should matter but I want to make sure I’m trying to replicate exactly how you are 😇

Thanks!

M

+1

Mitch Dennett
Author
New Member
3 replies
3 years ago
February 22, 2022

1  Future<bool?> isPurchased() async {
2    try {
3      purchaserInfo = await Purchases.getPurchaserInfo();
4      if (purchaserInfo.entitlements.all["basic"]!.isActive) {
5        debugPrint("[mylomoney] HAS SUBSCRIPTION");
6        return true;
7      }
8    } on PlatformException catch (e) {
9      // Error fetching purchaser info
10      debugPrint("[mylomoney] ${e.message}");
11    }
12
13    showPaywall();
14    return null;
15  }
16
17  void showPaywall() {
18    Navigator.pushReplacementNamed(context, "/paywall");
19  }
20
21  @override
22  Widget build(BuildContext context) {
23    List<IconData> iconList = [
24      Ionicons.list,
25      Ionicons.card,
26      Ionicons.business,
27      Ionicons.settings,
28    ];
29
30    return FutureBuilder<bool?>(
31        future: isPurchased(),
32        builder: (BuildContext context, AsyncSnapshot<bool?> snapshot) {
33          if (snapshot.hasData) {
34            return Scaffold(
35              backgroundColor: Colors.white,
36              bottomNavigationBar: AnimatedBottomNavigationBar(
37                icons: iconList,
38                activeIndex: pageIndex,
39                gapLocation: GapLocation.none,
40                notchSmoothness: NotchSmoothness.verySmoothEdge,
41                leftCornerRadius: 32,
42                rightCornerRadius: 32,
43                activeColor: CustomTheme.mint50,
44                onTap: (index) {
45                  setIndex(index);
46                },
47                //other params
48              ),
49              body: getBody(),
50            );
51          }
52
53          return Scaffold(
54              backgroundColor: Colors.white, body: Text(errorMessage));
55          // const Center(
56          //   child: CircularProgressIndicator(
57          //     valueColor: AlwaysStoppedAnimation<Color>(CustomTheme.mint50),
58          //   ),
59          // );
60        });
61  }

@joshdholtz Thanks for getting back to me! Above is a small snippet on how I’m using getPurchaserInfo.

I’m using purchases_flutter: ^3.9.3

M

+1

Mitch Dennett
Author
New Member
3 replies
3 years ago
February 22, 2022

And Flutter 2.8.1.

I’m trying to push my app out for Beta testing but when I upload a build to TestFlight and run it the call to Purchases.getPurchaserInfo() hangs and never returns. It works on the same device when just running outside of TestFlight.

I can run through the whole IAP flow when running on this device. But as soon as I push to TestFlight and run it through there it just hangs waiting to get purchaser info.

I think these are the logs needed:

default   12:08:37.873277-0500   Runner   [Purchases] - DEBUG: There are no requests currently running, starting request GET /subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20
default   12:08:37.873327-0500   Runner   [Purchases] - DEBUG: API request started: GET /v1/subscribers/$RCAnonymousID:f621ae3fbd374db9b96d0b6d31ea5d20
default   12:08:37.883570-0500   Runner   [Purchases] - DEBUG: There's a request currently running and 0 requests left in the queue, queueing GET /subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20/offerings
default   12:08:37.944968-0500   Runner   [Purchases] - DEBUG: Vending PurchaserInfo from cache.
default   12:08:38.072597-0500   Runner   [Purchases] - DEBUG: applicationDidBecomeActive
default   12:08:38.111412-0500   Runner   [Purchases] - DEBUG: API request completed with status: GET /v1/subscribers/$RCAnonymousID:f621ae3fbd374db9b96d0b6d31ea5d20 304
default   12:08:38.116900-0500   Runner   [Purchases] - DEBUG: Serial request done: GET /subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20, 1 requests left in the queue
default   12:08:38.117369-0500   Runner   [Purchases] - DEBUG: Starting the next request in the queue, <RCHTTPRequest: httpMethod=GET
path=/subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20/offerings
requestBody=(null)
headers={
Authorization = "XXXXXX";
}
retried=0
>
default   12:08:38.154050-0500   Runner   [Purchases] - DEBUG: API request completed with status: GET /v1/subscribers/$RCAnonymousID:f621ae3fbd374db9b96d0b6d31ea5d20/offerings 304
default   12:08:38.154144-0500   Runner   [Purchases] - DEBUG: Requesting products from the store with identifiers: {(
"mylomoney_monthly_599"
)}
default   12:08:38.154505-0500   Runner   [Purchases] - DEBUG: Serial request done: GET /subscribers/$RCAnonymousID0X0P+0f621ae3fbd374db9b96d0b6d31ea5d20/offerings, 0 requests left in the queue
default   12:08:38.187735-0500   Runner   [Purchases] - DEBUG: Products request finished.
default   12:08:38.187908-0500   Runner   [Purchases] - DEBUG: Retrieved SKProducts:
default   12:08:38.187958-0500   Runner   [Purchases] - DEBUG: mylomoney_monthly_599 - <SKProduct: 0x28144cf50>
default   12:08:38.188026-0500   Runner   [Purchases] - DEBUG: 1 completion handlers waiting on products

Page 1 / 1

Sorry, should’ve posted in SDK’s

Hey @Mitch Dennett!

No worries about posting it in SDKs! And it seems like there is might callback that could be losing it’s reference when built for release (maybe with some optimizations).

Which version of the Flutter SDK are you using?
Can you post a little snippet of how you are using `Purchases.getPurchaserInfo()`? I don’t think this should matter but I want to make sure I’m trying to replicate exactly how you are 😇

Thanks!

1  Future<bool?> isPurchased() async {    try {      purchaserInfo = await Purchases.getPurchaserInfo();      if (purchaserInfo.entitlements.all["basic"]!.isActive) {        debugPrint("[mylomoney] HAS SUBSCRIPTION");        return true;      }    } on PlatformException catch (e) {      // Error fetching purchaser info      debugPrint("[mylomoney] ${e.message}");    }    showPaywall();    return null;  }  void showPaywall() {    Navigator.pushReplacementNamed(context, "/paywall");  }  @override  Widget build(BuildContext context) {    List<IconData> iconList = [      Ionicons.list,      Ionicons.card,      Ionicons.business,      Ionicons.settings,    ];    return FutureBuilder<bool?>(        future: isPurchased(),        builder: (BuildContext context, AsyncSnapshot<bool?> snapshot) {          if (snapshot.hasData) {            return Scaffold(              backgroundColor: Colors.white,              bottomNavigationBar: AnimatedBottomNavigationBar(                icons: iconList,                activeIndex: pageIndex,                gapLocation: GapLocation.none,                notchSmoothness: NotchSmoothness.verySmoothEdge,                leftCornerRadius: 32,                rightCornerRadius: 32,                activeColor: CustomTheme.mint50,                onTap: (index) {                  setIndex(index);                },                //other params              ),              body: getBody(),            );          }          return Scaffold(              backgroundColor: Colors.white, body: Text(errorMessage));          // const Center(          //   child: CircularProgressIndicator(          //     valueColor: AlwaysStoppedAnimation<Color>(CustomTheme.mint50),          //   ),          // );        });  }

@joshdholtz Thanks for getting back to me! Above is a small snippet on how I’m using getPurchaserInfo.

I’m using purchases_flutter: ^3.9.3

And Flutter 2.8.1.

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