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Credantials need attention - app store connect API


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Hi,

Although I used to use it without any problems and was able to successfully pull product information from app store connect, I realized that it is not working now.

What I’ve tried:

My in app purchase key is validated but app strore connect api still has an issue. I attached revenuecat and app store connect screenshots.
Please help me to fix this.

app store connect api

 

Best answer by ibrahim

Re-uploading the same p8 file solved my problem.

Just to mention, when I tried re-uploading the same p8 file, I couldn't save it because the “save changes” button was disabled. To enable the save changes button, I changed another setting that I can undo later. This way I saved the changes and my problem was solved.

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5 replies

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  • Author
  • Helper
  • 3 replies
  • July 4, 2025

I forgot to mention, the prices I set via app store connect are updated on my paywalls.


joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 579 replies
  • July 18, 2025

Hi ​@ibrahim,

Can you confirm if you have all the agreements signed and valid in the business section in App Store Connect? Apple recently updated the application agreement and that must be signed before we can validate the credentials.

 

Let me know if this works! 


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  • Author
  • Helper
  • 3 replies
  • July 21, 2025

Hi, ​@joan-cardona 

I checked the agreements and all of them already signed and active.


Forum|alt.badge.img+1
  • Author
  • Helper
  • 3 replies
  • Answer
  • July 23, 2025

Re-uploading the same p8 file solved my problem.

Just to mention, when I tried re-uploading the same p8 file, I couldn't save it because the “save changes” button was disabled. To enable the save changes button, I changed another setting that I can undo later. This way I saved the changes and my problem was solved.


joan-cardona
RevenueCat Staff
Forum|alt.badge.img+6
  • RevenueCat Staff
  • 579 replies
  • July 29, 2025

Hi ​@ibrahim,

Thank you so much for sharing it! I’m sure this is going to be useful to others.

I’ll test on my end and see why you’ll need to re-upload the key to get it validated.

 

Best,


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