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[Android] getOfferings() fails with thread interrupted error

  • May 30, 2025
  • 1 reply
  • 18 views

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Hi RevenueCat team,

Some of our Android users are encountering the following error when calling Purchases.getOfferings():

PlatformException: PlatformException(10, Error performing request., {code: 10, message: Error performing request., readableErrorCode: NetworkError, readable_error_code: NetworkError, underlyingErrorMessage: thread interrupted}, null) #0 StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:648) #1 MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:334) File "<asynchronous suspension>" #3 Purchases.getOfferings (package:purchases_flutter/purchases_flutter.dart:264) File "<asynchronous suspension>"

This is happening only on Android and appears to be triggered sporadically across different users. The underlyingErrorMessage: thread interrupted part is concerning β€” it’s unclear why this would happen under normal conditions.

This issue is blocking access to offerings and needs to be addressed immediately. Please investigate the cause and advise on how to resolve it.

Thanks.

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1 reply

MarcosC
RevenueCat Staff
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  • RevenueCat Staff
  • 179 replies
  • May 30, 2025

I’ll share the same answer as in the previous post

 

Hi oomkoding,

Thanks for reaching out and for sharing this and the other detailed posts in the community.

We also noticed that you've opened a support ticket referencing this issue β€” thank you for that.

In the meantime, you may find this article helpful, as it outlines the most common reasons why offerings might be empty:
πŸ‘‰ https://community.revenuecat.com/sdks-51/why-are-offerings-or-products-empty-124 

To properly investigate and provide the best assistance possible, our support team has requested some additional information in the ticket. If you could follow up there with those details, we'll be able to proceed more efficiently.

We appreciate your time and patience, and thank you again for reporting these issues.

Best regards,


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