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Incompatible product. Product is incompatible with RevenueCat Android SDK version 6 or above and equivalent cross-platform SDKs Learn more.

  • February 2, 2023
  • 2 replies
  • 147 views
K
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I’m trying to follow the basic Android consumable in-app purchase flow, and after setting a basic product in Google Play, RevenueCat is giving me this weird error:

 

Identifier: <redacted>

Platform: Play Store

Store Status: Incompatible product.

 

Product is incompatible with RevenueCat Android SDK version 6 or above and equivalent cross-platform SDKs

Learn more.

 

The documentation points to https://community.revenuecat.com/tips-discussion-56/google-i-o-22-announcements-rc-product-priorities-1620/index2.html which doesn’t seem to have anything to do with consumable / non-subscription products, so isn’t helpful. 

So far I’ve tried searching these forums and google looking for an answer or guide, and just saw another post with a similar error for flutter. Any pointers?

Best answer by Kelton

The documentation for adding credentials was a bit different than the current Google interface - 

The problem I had was that the service credentials were not correctly configured for my project. I did need to add the `Pub/Sub Admin`, as well as `Monitoring Viewer`, but I had to do them by editing the “principal’ account.

 

https://console.cloud.google.com/iam-admin/iam?project= <your-project>

 

Then instead of adding service account access to projects (shown on https://www.revenuecat.com/docs/creating-play-service-credentials, which I could not find any interface for), I added the permissions to the principal.

 

Permissions for project "Google Play Console Developer"

These permissions affect this project and all of its resources. Learn more

 

Include Google-provided role grants

VIEW BY PRINCIPALS

 

After adding the permission, I deleted the previous product and added it back in. Now it’s showing as working in revenuecat.

 

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K
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  • Kelton
  • Helper
  • February 3, 2023

Edit:

This does match the warning here - https://www.revenuecat.com/docs/google-subscriptions-and-backwards-compatibility

“This could be due to invalid Play Store service credentials, a product identifier being mistyped in RevenueCat, or the product having been deleted in Google Play Console in the meantime. In these cases, a warning will be displayed in the products page and when attempting to attach such a product to an Offering.”

So I’m walking through these steps: 

To fix this problem, you can try one of the following:

  • Delete the product in RevenueCat side and re-create or import it.
  • Update your Play Store service credentials in the app's settings in RevenueCat. This will re-trigger the migration. Please allow a few minutes for the migration to complete, and then check the product status again.
  • Create a new product with a new identifier.
K
Forum|alt.badge.img+1
  • Kelton
  • Helper
  • February 3, 2023

The documentation for adding credentials was a bit different than the current Google interface - 

The problem I had was that the service credentials were not correctly configured for my project. I did need to add the `Pub/Sub Admin`, as well as `Monitoring Viewer`, but I had to do them by editing the “principal’ account.

 

https://console.cloud.google.com/iam-admin/iam?project= <your-project>

 

Then instead of adding service account access to projects (shown on https://www.revenuecat.com/docs/creating-play-service-credentials, which I could not find any interface for), I added the permissions to the principal.

 

Permissions for project "Google Play Console Developer"

These permissions affect this project and all of its resources. Learn more

 

Include Google-provided role grants

VIEW BY PRINCIPALS

 

After adding the permission, I deleted the previous product and added it back in. Now it’s showing as working in revenuecat.

 

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