We use Mixpanel as our Analytics tool, which has RevenueCat events fired for trial start and trial convert. However, our number of trial starts and trial converts, as well as the revenue in the latter event do not add up to match the numbers in the RevenueCat dashboard.
May: Trial starts in Mixpanel = 1,573
May: Trial starts in RevCat = 1,235
^ this is a 21% difference...
June: Trial converts in Mixpanel = 574
June: Trial converts in RevCat = 521
^ this is a 9% difference…
The event is from the same source, as we use the Mixpanel in-app purchases integration from RevenueCat https://docs.revenuecat.com/docs/mixpanel
I’ve used the data discrepancy article from RevenueCat, which doesn’t include the answer:
Any ideas why these are different? This is crucial for our OKRs and revenue tracking
Best answer by ryanView original