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Question

Transfer Events Not called when transferring from anonymous user id

  • 19 December 2022
  • 1 reply
  • 80 views

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Scenario:

  1. User installs application
  2. User makes a purchase
  3. User creates an account, logs in, and then calls identify on RevenueCat
  4. User restores purchases to transfer purchases to newly created account

Expect Series of Webhook Events

  1. INITIAL_PURCHASE event is sent to webhook upon completing step 2.
  2. TRANSFER event is sent to webhook upon completing step 4.

 

Actual Series of Webhook Events

  1. INITIAL_PURCHASE event is sent to webhook upon completing step 2.

Use Case

Given that a user can make a subscription before creating an account, we rely on the RevenueCat webhook to give us a Transfer event when a user restores purchases after creating their account. This allows us to use our server to update the user in our database with the current product they are subscribed to. 

1 reply

Ryan Glanz
RevenueCat Staff
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  • RevenueCat Staff
  • 364 replies
  • December 21, 2022

Hey Michael,

 

If you open a support ticket (https://app.revenuecat.com/settings/support) and provide a userId I’m happy to take a look at this.


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