In our app, we have 3 different subscriptions (entitlements) that users can purchase. On Android and iOS side everything works fine as expected. But, in web, when user subscribes through stripe checkout session, when we post the subscription id to RC server successfully, the subscription does show up with appropriate (stripe) product.
But, for some reason the entitlement the product belongs to is not attached with the customer’s subscription.
![](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/2092fd92-bcc9-4531-89e5-97b57d51ae5d.png)
We do provide the accurate `app_user_id` and `fetch_token` (stripe subscription id) on the receipt.
Our app uses the customer’s entitlement to unlock the level of feature. So, if there’s no entitlement attached to their purchase, the app can’t allow user to access the paid feature.