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Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 323 Posts
  • 798 Replies
323 Posts
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EduardNew Member
asked in Third-Party Integrations
Can't delete stripe customers to reconnect them again with RC

Hi there, I’m using this script to connect a stripe subscription to a RC User ID (aka posting receipts):curl -X POST \ https://api.revenuecat.com/v1/receipts \ -H 'Content-Type: application/json' \ -H 'X-Platform: stripe' \ -H 'Authorization: Bearer YOUR_REVENUECAT_STRIPE_APP_PUBLIC_API_KEY' \ -d '{ "app_user_id": "my_app_user_id", "fetch_token": "sub_xxxxxxxxxx" }'Sometimes I make a mistake and then delete the RC customer, so I can reconnect them again. But now I’m running into various issues.First, after deleting in RC, I still can’t post the receipt to another RC User ID. I get a "Failed: Bad Request" response.Second, even after deletion, I still see the user ID in Stripe (I’m using the RC plugin in Stripe to open the customer page on the right). So the user is after all not really deleted, what would the failed request explain.After deleting I can’t find the customer anymore in the RC UI though.Also, the original user ID didn’t have the entitlement although the stripe purcha

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1 year ago
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MarcoNew Member
asked in Third-Party Integrations
Any plans for a kochava integration?

Kochava is a very useful attribution and measurement platform.https://www.kochava.com/Are there any plans on supporting them as an integration?

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M
1 year ago
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Lewis DackamNew Member
asked in Third-Party Integrations
Stripe => Revcat => Appsflyer integration

We connected stripe to revcat. This allows us to let users subscribe on our own website, and automatically unlock access to the same subscription. We send all our paywall events (Initial Purchase Event, Trial started Event, Trial Converted Event, etc) to Appsflyer; however we would like confirmation that the same paywall events coming from stripe are also making their way to Appsflyer. Can you confirm that it is being taken care of in your implementaion?Also, what attributes can we use to distinguish paywall events that are strictly from the mobile app (revenue cat) versus the ones that are go through stripe? -- 

2
B
1 year ago
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rishikesh-parik-a0030eNew Member
asked in Third-Party Integrations
Get Retention rate and LTV via API

Hi Team, We have a client for whom we are looking to integrate RevenueCat APIs to get some stats.  Can someone please confirm if it is possible to get Retention rate and LTV as shown in the below screenshot via API?  I did go through API documentation however wasn’t able to find relevant API.Inputs or workaround on this would really be helpful. If there are other stats accessible via API which can be used to derive LTV and Retention rate, that would also be helpful.Thank you!

1
Michael Fogel
RevenueCat Staff
1 year ago
tobysola1
tobysola1Dedicated Member
asked in Third-Party Integrations
Customer.io Integration

Hi,  I rely on RevenueCat to send start trial, trial converted, and other Track events to Customer.io (my CRM tool). Currently, I use RevenueCat’s Segment integration: RevenueCat sends the events to Segment, which forwards them to Customerio.  I’m trying to cut out all Segment use cases in my tech stack because it doesn’t seem worth it (there are direct integrations in most cases). I made a post about this on SubClub.  How do I replace this connection? Does RevenueCat have a direct integration with Customerio? I don’t see it in RevenueCat’s list of integrations. If RevenueCat doesn’t integrate directly with Customerio, can I use RevenueCat’s Webhooks to do this? So I could send the events via RevenueCat’s webhooks to my own webhook, then my webhook would integrate with Customerio? Does RevenueCat plan to release a direct integration with Customerio soon? If so, maybe I’ll leave the Segment connection in place for now, and replace it with the direct connection ASAP.  Thanks! Toby

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1 year ago
kerryg
kerrygMember
asked in Third-Party Integrations
RevenueCat API query for Stripe one-time purchases triggers code 7103 The receipt is not valid

I am trying to prepare an import script for adding our one-time (i.e. Lifetime) historically purchases from Stripe into RC. I am able to successfully use the API to create annual subscription but have not figured out how to get passed the "{"code":7103,"message":"The receipt is not valid."}" error I keep getting for my one-time purchase query. I am using the Stripe checkout key at the fetch_token and Postman to get test the syntax structure first. Here's my code:header 'Accept: application/json'header 'Authorization: Bearer [stripe_secret_key]'header 'Content-Type: application/json'header 'X-Platform: stripe'{"product_id": "prod_HMezcIkru867vf","price": 99.99,"currency": "USD","is_restore": "false","app_user_id": "ZOVwTCYttQagvnO0ALT7vhmoYWf2","fetch_token": "ch_3K8UhVEwxMCNONa5180XDbh7","introductory_price": 49.99}

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A
1 year ago
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lookifyNew Member
asked in Third-Party Integrations
How can I remove/delete the Firebase Integration from a project?

I initially setup the Firebase integration with my revenuecat project, but have decided not to use it (going to use webhooks for my use case, which is adding/reloading a credit system on each billing date). However, I can’t find any option to remove/delete the firebase integration from my project? 

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L
1 year ago
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Bryson ThillActive Member
asked in Third-Party Integrations
Reporting Stripe subscriptions as Firebase web revenue

Hello RevenueCat Community,We've been using RevenueCat for our iOS, Android, and web apps, and we primarily use Firebase as our backend for all 3 apps. We've set up the RevenueCat’s Firebase integration (not the Firebase extension) by following the documentation provided here. The document seems to indicate that events for all 3 sources (App Store/Play Store/Stripe) can be sent to Google Analytics.We see the revenue data for our iOS and Android apps in the Firebase dashboard. However, we've noticed that the revenue for our web app, which is processed through Stripe, is missing. We do see the web app revenue on the RevenueCat dashboard, but it's not showing up in Firebase.We've double-checked the setup and believe that we've followed the integration steps correctly, but we're still not able to see the web app revenue in Firebase. Is there an additional step or configuration required for Stripe payments that's not covered in the documentation?Any guidance or suggestions would be greatly

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1 year ago
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SalvoReeflexNew Member
asked in Third-Party Integrations
Access to the updated customer list via REST API call

Hi Team, I was wondering if it is possible to access the customer lists via REST API. I would need to access the subscriber attributes to see the media source, and correlate the proceeds with the spend in Apple Search Ads. I can get this data if I have the app_user_id, but how do I do it if I don’t have the app_user_id? I know there are many third-party apps that read this data from RevenueCat. This let me think that it should be possible.Best,Salvatore

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1 year ago
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Mohammed RadwanNew Member
asked in Third-Party Integrations
Google Play In-app Billing API version is less than 3

I followed all the steps in the documents and I am in the testing phase and I am testing on a real device with Android 12 and I get this error In-app billing API version 3 is not supported on this device.W/[Purchases] - WARN(25864): 🤖‼️ Billing is not available in this device. DebugMessage: Google Play In-app Billing API version is less than 3. ErrorCode: BILLING_UNAVAILABLE.

13
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1 year ago
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LewisNew Member
asked in Third-Party Integrations
How to run pricing tests with Superwall

I just want to check I’m not missing anything here: If I want to use Superwall for my paywalls and run pricing experiments, then I need to:administer the experiment/choort allocation in superwall track the results in RevenueCat using a chart which is segmented by offeringDid I miss anything? Is there a better way?

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1 year ago
imthath
imthathNew Member
asked in Third-Party Integrations
Is it good to sync Stripe and RevenueCat entitlements via Firebase extensions?

I have an iOS app which uses the RevenueCat Swift SDK and an web app which uses Stripe. Both apps are powered by Firebase as the backend. I want to sync the subscriptions between them. I installed Firebase extensions for RevenueCat and Stripe. Both extensions set custom authentication claims in the user’s access token. Is that a good way to sync purchases?Are there any other easy ways to sync the purchases? (by easy I mean little or zero backend work).Another option I’m exploring is to setup a listener for user document in Firestore, which is updated by both the extensions (RevenueCat and Stripe). So when any changes happen to that document, I can update the subscription info in the apps.  PS: Actually, having to write backend code to sync purchases between web and iOS makes me think the purpose of using RevenueCat is lost.

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cody
RevenueCat Staff
1 year ago
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lino-iten-e88904New Member
asked in Third-Party Integrations
Purchase Class is null

I’m using expo with EAS. Both in production and expo it throws errors saying the Purchase Class is null and thus no functions exist on it. My IDE says it the class is imported and i can call the functions. Typescript says everything is fine. Can someone help me?I installed the react-native-purchases package multiple times and cleared Caches as well.  

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Ryan Glanz
RevenueCat Staff
1 year ago
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Esteban MiñoNew Member
asked in Third-Party Integrations
Intermittent error while getting Offerings in Android - None of the products registered in the RevenueCat dashboard could be fetched from the Play Store

Hi, we are getting a lot of "None of the products registered in the RevenueCat dashboard could be fetched from the Play Store" errors being logged in our app, but they happen intermittently and with no visible pattern.We have checked our whole setup and everything is correctly configured, and it also works fine in all the devices we have tried on. All google products linked in RC console show Store Status Ok .Is it possible that this error gets triggered when something else happens besides a bad RC configuration? Can you convert it to a different one, like unknown error? We usually filter those out, because there is nothing we can do. But we can't ignore an error that may point to a config error.Thank you

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1 year ago
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EssaNew Member
asked in Third-Party Integrations
Assistance Needed: Updating User Identifiers and Subscription Cancellations

Hi RevenueCat Community,I hope you're all doing well. I'm reaching out to seek assistance with some challenges we're facing while integrating RevenueCat into our mobile app. We would greatly appreciate any guidance or insights from the community. Here's a summary of the issues we're encountering: User Identifier Update: We have successfully implemented webhook integrations for subscription actions, but the user identifiers provided by RevenueCat are anonymous IDs. We need to associate these actions with specific users in our app. Is there any way to update the existing anonymous IDs of our current users to our preferred user IDs? This would help us maintain accurate correlations between subscription actions and user profiles. Subscription Cancellation Identification: Due to the anonymous IDs provided by RevenueCat, it's challenging for us to identify which user has cancelled their subscription when we receive webhook data on our server. Are there alternative methods or additional inf

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1 year ago
N
NaderHelper
asked in Third-Party Integrations
GDPR: should the customer history populated from the Firebase integration be deleted?

Hi, In order to conform with GDPR, when a user deletes his account, should we also delete the data populated in Firestore by the RevenueCat extension i.e data populated in the “events” and “customers” collections?For instance, I could easily delete “/customers/{app_user_ids}” documents but it gets tricky when I need to delete “/customers/{$RCAnonymousIDS}” documents because I would need to do a search in all these documents to target the ones that contain an “alias” to the app_user_id in question. Similarly, I would need to do the same for the “events” collection and i was wondering if I could avoid doing that and just not delete any of the data in “customers” and “events” collections and still comply with GDPR, could you please clarify? Br, Nader

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RevenueCat Staff
1 year ago
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JosselinNew Member
posted in Third-Party Integrations
RevenueCat data integration into Google Firebase Analytics

Hi everyone,I am afraid the answer to this question is No but in case this ever changes in the future I am still asking it.Is it possible to export/integrate RevenueCat collected data into Google Firebase Analytics?Thanks in advance for your reply.

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1 year ago
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schankamNew Member
asked in Third-Party Integrations
Incoherence about expiration date for INITIAL_PURCHASE webhook event on PLAY STORE

We are trying to keep the same entitlement state of our users in our own database, and we're using webhooks for that. It's globally working well, except for a case where we found that the `expiration_at_ms` is not giving us the correct expiration date, for a TRIAL in a "INITIAL_PURCHASE" event, only for ANDROID.Please check screenshot attached:on the user page, you can see that the user subscribed to a trial on April 21st, on the top right you can see him having the "pro" entitlement until 2023/05/08. when we click on the "started a trial" line, we check the webhook event, the expiration_at_ms value is `1682357863507` corresponding to `Monday, 24 April 2023 17:37:43.507`, which is the info we have in our DB. Why are the 2 dates so different ? This is the only event that is triggered to us. As it is only happening with Android, is there a bug for android or an additional thing we need to do to set this up correctly ?  

1
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RevenueCat Staff
1 year ago
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umartinezNew Member
asked in Third-Party Integrations
Slack webhook returns response 400

Good afternoon.I have set up the Slack Webhook as per the instructions but whenever I send a test webhook or also with the test purchases in the sandbox, I always get a response 400.The curl hello world from the Slack page works perfectly and I can see the message in my Slack channel.Perhaps something has changed in the way Slack expects the messages to be formatted? In the sent json I don’t see the “text” field that I see in the Slack test webhook.Thanks a lot.

3
U
1 year ago
S
StorologyHelper
asked in Third-Party Integrations
MixPanel Integration Issues: Not sending Initial Purchase

Hello!Me and my team just realized that the event rc_initial_purchase_event that is saved on MixPanel with the integration is not sending information when a new subscription has been purchased or a lapsed user has resubscribed. This is critical because we are not saving any information of this to our main source of truth. Whats happening? We've lost months of information in MixPanel that we need. How can we solve this?Thanks in advance!

1
Michael Fogel
RevenueCat Staff
1 year ago
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ClementNew Member
posted in Third-Party Integrations
Webhook event when attaching a new entitlement to existing products?

When creating a new entitlement and attaching it to existing products, active subscribers get the new entitlement as expected, but unfortunately this does not trigger any event for the configured webhook. Are there any plans to change this behaviour? For instance, having a new type of webhook event when the list of entitlements linked to a product changes, or when a user gets new entitlements outside of regular purchase/renewal events. To give a bit more context:We have multiple entitlements: each one unlocking its own feature/content in our app. We are currently adding a new feature which we want to only be available to paying users, so we need a new entitlement linked to some of our existing products. We also rely on a webhook to sync our internal database and keep track of what our users can access.To solve this we are thinking of querying the `/subscribers` endpoint for each of our active subscriber (after attaching the new entitlement) so we can get an updated list of entitlements

2
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1 year ago
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Ozzie OsmanNew Member
asked in Third-Party Integrations
Linking apple dsubscribers to external tools

Hey,  We’re using RevenueCat in conjunction with a few other analytics/reporting tools. I’m trying to link iOS subscribers between RC and some of those other tools.What I’m trying to do is link an RC subscriber to their Apple SubscriberId (which we get when we download the subscriber report from AppStoreConnect).All I see in the RC webhook is a “transaction_id” but I’m not able to link that. Has anyone had success doing this type of link in the past?

2
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1 year ago
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Jan AndréNew Member
asked in Third-Party Integrations
OneSignal Integration - OriginalAppId, OneSignalId, PlayerId, externalUserId?

We want to integrate RC with OneSignal and are facing some questions we do not find clear answers in the documentation.(https://docs.revenuecat.com/docs/onesignal)The main issue is that OneSignal does not have a combined “User”. They only have “PlayerIds” targeting specific devices and channels.Our Users use the app on multiple devices and platforms. (iPhone, iPad, Mac)We use anonymous user ids for RC and when a user restores their purchases, RC is creating aliases to link the data together.When we set the $onesignalId with the SDK, it is a PlayerId, meant to target push notifications to one specific device. So RC Subscription Events are only set to this PlayerId with the API Integration.If a user is using multiple devices, he has multiple PlayerIds. But RC is only adding tags to the one set as $onesignalId.To use OneSignal Journeys, we need to set the externalUserId.We can use the originalAppId from RevenueCat here.Sadly there is no detailed documentation on how to use Journeys and Pu

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1 year ago
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ShervinNew Member
asked in Third-Party Integrations
ASA attribution not working for one of our campaigns (works for everything else)

We recently set up Apple search ad’s attribution through revenuecat and started testing new campaigns. For all of our campaigns except one the tracking has been great and super helpful. However for one of our campaigns that has been spending ~$75/day for the last two weeks there is zero data on it.. Very odd. Has anyone encountered something similar/have any solution ideas?

1
Ryan Glanz
RevenueCat Staff
1 year ago
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Vincent BarnettNew Member
asked in Third-Party Integrations
How can I create two webhook in the same project?

Hi, Please let me know how I can create two webhooks in the same project. One for Development server.Second for Production Server. Waiting for reply asap. Thanks

3
R
1 year ago

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