+2I’m working on an app with an auto-renewing subscription.
When using Sandbox testing, I can subscribe, and it updates just fine. However, if I cancel the subscription, when I go to get the updated `purchaserInfo`, the `willRenew` property is `true`. Even if I reset the cache, it still won’t be updated.
How can I have it properly update?
Best answer by jazmine
Hey
Are you testing for IOS or Android?
If you are using IOS are you using StoreKit?
There is a limitation of StoreKit testing receipts- Apple doesn't actually include the same renewal data that we need in these Xcode receipts that they do for normal sandbox/production purchases, so it's not possible for us to calculate the 'willRenew' field correctly with these types of receipts. Sorry about that!
You should be able to use `isActive` field, it may take a few minutes for our cache to refresh in the app. The `isActive` field is calculated when the PurchaserInfo object is created, so it will take a cache refresh (~5 minutes) to get this value updated. This is more noticeable in sandbox when testing shorter durations, etc, but you are safe to call the `purchaserInfo` method as often as you need.
+7Hey
Are you testing for IOS or Android?
If you are using IOS are you using StoreKit?
There is a limitation of StoreKit testing receipts- Apple doesn't actually include the same renewal data that we need in these Xcode receipts that they do for normal sandbox/production purchases, so it's not possible for us to calculate the 'willRenew' field correctly with these types of receipts. Sorry about that!
You should be able to use `isActive` field, it may take a few minutes for our cache to refresh in the app. The `isActive` field is calculated when the PurchaserInfo object is created, so it will take a cache refresh (~5 minutes) to get this value updated. This is more noticeable in sandbox when testing shorter durations, etc, but you are safe to call the `purchaserInfo` method as often as you need.
+3I have the same issue on iOS on production… looks like `entitlement.willRenew` is not working at all..
I bought a subscription on production, then cancel it after 5 minutes, and now, after 6 hours, I can’t see in RevenueCat panel the subscription as cancelled. Also on the app it shows it to have willRenew with value true...
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