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Why an entitlement is not activated when I call the restore purchase method?

  • February 14, 2022
  • 2 replies
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Why an entitlement is not activated when I call the restore purchase method?

Best answer by Linh Cao

Hi Andy. This issue is supported by Tina. The purchase is expired. I'm didn't take a look at this.

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2 replies

Andy
RevenueCat Staff
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  • RevenueCat Staff
  • February 15, 2022

Hi @Linh Cao! 👋🏻

Could you provide us a bit more context so we can dig into what’s happening? 

i.e.: 

  • What SDK version are you using?
  • Could you share a code snippet to better understand how you’re using the SDK?
  • Could you share debug logs (instructions here) so we can understand what the SDK is doing under the hood? 

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  • February 16, 2022

Hi Andy. This issue is supported by Tina. The purchase is expired. I'm didn't take a look at this.