Question

Update Subscriber Attributes API Error

  • 14 July 2022
  • 1 reply
  • 23 views

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On occasion we get an error from the update subscriber attributes API. We are not sure what is causing the error since we are following the documentation. Here is the error response: {‘code’: 7259, ‘message’:‘Subscription not found for subscriber’}


1 reply

Userlevel 1
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Hi Omer! Thanks for reaching out. We’d be happy to help you troubleshoot this, but I’d recommend reaching out to our Support Team to do that so we can ask some more detailed questions about your case. If you go to Account → Contact Us from the Dashboard you’ll be able to contact the team directly.

Additionally, when you reach out, could you send the debug logs that reproduce this case? You can enable debug logs by following this guide. If you include the debug logs for the entire app lifecycle, including the messages printed during initialization of the SDK, that’ll make it even easier for our team to help.

Thanks very much!

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