Question

Unable to fetch offerings from playstore

  • 21 September 2022
  • 2 replies
  • 34 views

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I am trying to use RevenueCat for my flutter application. Now app is work fine in the IOS but in the android it gives ConfigurationError. Below is the debug log.

 

I/olutions.**roo(16974): ProcessProfilingInfo new_methods=0 is saved saved_to_disk=0 resolve_classes_delay=8000

D/[Purchases] - DEBUG(16974): Retrieving customer info with policy: CACHED_OR_FETCHED

D/[Purchases] - DEBUG(16974): ℹ️ Vending CustomerInfo from cache.

D/[Purchases] - DEBUG(16974): ℹ️ Checking if cache is stale AppInBackground false

D/[Purchases] - DEBUG(16974): ℹ️ No cached Offerings, fetching from network

D/DecorView[](16974): getWindowModeFromSystem windowmode is 1

D/[Purchases] - DEBUG(16974): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A4201b37be878400ca103bf6c0d9308c9/offerings

D/[Purchases] - DEBUG(16974): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A4201b37be878400ca103bf6c0d9308c9/offerings 304

D/[Purchases] - DEBUG(16974): ℹ️ Requesting products from the store with identifiers: **rook_annual_plan

D/[Purchases] - DEBUG(16974): ℹ️ Products request finished for **rook_annual_plan

D/[Purchases] - DEBUG(16974): 💰 Retrieved skuDetailsList:

D/[Purchases] - DEBUG(16974): ℹ️ Requesting products from the store with identifiers: **rook_annual_plan

D/[Purchases] - DEBUG(16974): ℹ️ Products request finished for **rook_annual_plan

D/[Purchases] - DEBUG(16974): 💰 Retrieved skuDetailsList:

E/[Purchases] - ERROR(16974): 😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.

E/[Purchases] - ERROR(16974): More information: https://rev.cat/why-are-offerings-empty, message='There is an issue with your configuration. Check the underlying error for more details.')

D/[Purchases] - DEBUG(16974): ℹ️ App backgrounded

D/[Purchases] - DEBUG(16974): ℹ️ No subscriber attributes to synchronize.

 

I followed the guidelines of revenuecat when adding products to the playstore. But they are not working. and also I need to say that the currently app is not in review and we are trying with a another version of the same app that is in the internal testing.

 

 

 

 


2 replies

i have encountered with the same issue , have u got any solution

 

Can we get assistance from the support team?

The old configs don’t work.

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