We have integrated 2 apps with RC. One configured 1 year ago, the application still takes the usual offerings in China. A new configuration application a month ago, some phones failed to get.
When I compare the two apps, the new Android app has a base plan id. (
motoprod_video_storage_1_day_monthly:p1m). I don't know if that's the reason why some phones in China can't be received. It's ok in Vietnam and Hong Kong.
The full- log
06-13 15:56:11.443 17577 17794 D [Purchases] - DEBUG: API request started: GET /subscribers/323348/offerings
06-13 15:56:11.446 17577 17794 D [Purchases] - DEBUG: API request completed with status: GET /subscribers/323348/offerings 200
06-13 15:56:11.447 17577 17794 D [Purchases] - DEBUG: ℹ️ Requesting products from the store with identifiers: motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly
06-13 15:56:11.466 17577 17827 D [Purchases] - DEBUG: ℹ️ Products request finished for motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly
06-13 15:56:11.466 17577 17827 D [Purchases] - DEBUG: 💰 Retrieved skuDetailsList:
06-13 15:56:11.467 17577 17827 D [Purchases] - DEBUG: ℹ️ Requesting products from the store with identifiers: motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly
06-13 15:56:11.477 17577 17992 D [Purchases] - DEBUG: ℹ️ Products request finished for motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly
06-13 15:56:11.477 17577 17992 D [Purchases] - DEBUG: 💰 Retrieved skuDetailsList:
06-13 15:56:11.478 17577 17992 E [Purchases] - ERROR: 😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.
06-13 15:56:11.478 17577 17992 E [Purchases] - ERROR: More information: https://rev.cat/why-are-offerings-empty, message='There is an issue with your configuration. Check the underlying error for more details.')
06-13 15:56:11.482 17577 17648 I flutter : {} {2023-06-13 15:56:11.482000} {SubscriptionProvider} {_refreshOffers Configuring Error PlatformException(23, There is an issue with your configuration. Check the underlying error for more details., {code: 23, message: There is an issue with your configuration. Check the underlying error for more details., readableErrorCode: ConfigurationError, readable_error_code: ConfigurationError, underlyingErrorMessage: There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.
06-13 15:56:11.482 17577 17648 I flutter : More information: https://rev.cat/why-are-offerings-empty}, null)} {LogLevel.INFO}
