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Question

Simulator Run But Real Device Error 23

  • 27 June 2024
  • 1 reply
  • 64 views

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I am testing my application. I can make purchases and test them in the simulator, but whenever I share testflight, it gives error number 23 on the real device. Can you help me, I'm sure I'm doing everything right?

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wes_clark
RevenueCat Staff
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  • RevenueCat Staff
  • July 1, 2024

Hi! In case you have not seen it already, we have this community post with further troubleshooting steps. Can you share the app user ID that you are using for testing? If you do not feel comfortable sharing the app user ID publicly, you can also create a private support ticket. Does the issue persist if you try to recreate it with a fresh sandbox user?


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