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Question

Revenuecat can't fetch products from app store connect (also empty products)

  • December 3, 2024
  • 2 replies
  • 42 views

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  • New Member
  • 1 reply

I’m Facing this error when trying to get my offerings with const offerings = await Purchases.getOfferings() :

[Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).
More information: https://rev.cat/why-are-offerings-empty]

i already signed all the documents on app store and my subscriptions are in “Pending for submission” state .

Here some screenshot of my configurations :

 

 


 


Please help , i’m about to going bald with this issue !!! (thanks :) )

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2 replies

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  • Author
  • New Member
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  • December 3, 2024

I am using Expo Development Build by the wey


jeffrey_bunn
RevenueCat Staff
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  • RevenueCat Staff
  • 240 replies
  • December 9, 2024

Hi ​@SHFT! Are you using the Sandbox (on a physical device) or a StoreKit Configuration File? If you’re using the latter, I’d strongly recommend using a physical device with the Sandbox. Also, can you confirm that your RevenueCat API keys are being properly set in the SDK?


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