It sounds like you migrated to RevenueCat from an existing subscription system. I updated the post title to reflect that. Did you refer to our Migrating Subscriptions guide when making this switch? The PurchaserInfo object pulls information from our servers, not from the device directly. It sounds like those migrated customers’ receipts didn’t get synced with our servers yet. Did you call syncPurchases upon the first app? Alternatively, customers and manually trigger the restoreTransactions button to send the receipt to us.
It sounds like you migrated to RevenueCat from an existing subscription system. I updated the post title to reflect that. Did you refer to our Migrating Subscriptions guide when making this switch? The PurchaserInfo object pulls information from our servers, not from the device directly. It sounds like those migrated customers’ receipts didn’t get synced with our servers yet. Did you call syncPurchases upon the first app? Alternatively, customers and manually trigger the restoreTransactions button to send the receipt to us.
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