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Question

Production iOS App White Screen - Test Flight and Dev Environment working


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Our testflight apps and local dev app works just fine. The android version of the app works without any issues.  Apple approved the app but not the subscriptions yet and now our app bricks on production but works just fine on test flight. The app gets stuck at a white screen on load. 

What more information could I provide to help with troubleshooting?

It appears the app bricks when Purchase.setup() fails, but I don’t know the exact reason for the error when I cannot get it to reproduce locally.

3 replies

Forum|alt.badge.img

Hello
I am having the same issue.
Did you were able to fix it?
Thanks in advance


  • New Member
  • 1 reply
  • January 12, 2025

I’m also having the same issue.

It works fine in Testflight and locally, but it is just a blurry screen in production.

Is there any way to test a production-signed build, before resubmitting to the app-store?


joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 207 replies
  • January 13, 2025

Hi,

This is because your in-app products and subscriptions are not approved by Apple. You can test, see and purchase your products in development and Testflight with the Ready to submit state but that’s not enough in production. For production all your products must be approved by App Store review team.

Once you have them approved, your app, paywall and subscription products will work.

Best,


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