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Question

iOS: SKProductsRequest took too long to complete


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34 replies

Forum|alt.badge.img+2

Experiencing this problem too. Never encountered it before. Please provide a status update.


Forum|alt.badge.img+1
  • New Member
  • 2 replies
  • July 8, 2024

Yup definitely experiencing that as well everywhere : in Production, in Debug, and in Test Flight ...


Forum|alt.badge.img+6
  • Helper
  • 7 replies
  • July 10, 2024

I am experiencing this as well, only in production in the wild, and cannot repro locally no matter how many times I try. Early days for my app but already in Sentry I see 48 users and 182 events for this issue, by far the highest out of any. RC team please assist, thank you!


Forum|alt.badge.img+1
  • New Member
  • 2 replies
  • July 10, 2024

The RevenueCat SDK 5.0 has been published for iOS, does it fix the problem? Did anyone test ? Or anyone at RC can confirm ?


Forum|alt.badge.img+3
  • New Member
  • 4 replies
  • July 17, 2024

Same issue here. 

 

Did some investigation with with different versions but the versioning seems a bit all over the place

 

Here is our (Expo) setup: 

"react-native-purchases": "^7.3.1",
"react-native": "0.74.3",

Error: SKProductsRequest took too long to complete.

 

Not able to reproduce locally or in TestFlight. Error happens only in production and affects roughly ~20% of our users (over the last 72h). 

 

Given how critical this issue is and how long this has been open (~ 5 months) - can this please be prioritised?

 


I’m facing this issue as well on Aug 27th at 17:30 UTC. Right now it’s preventing me from logging into my app. Currently I’m depending on these API calls when I log in a user but it seems like maybe I need to fetch this data in the background. I don’t know. This is a disappointing issue for me.


Forum|alt.badge.img

Everything was working fine its been an hour since this happened.
[Error: SKProductsRequest took too long to complete.]
What do you mean its related to app review?


  • New Member
  • 1 reply
  • August 27, 2024

Is RevenueCat having service interruptions? I’m also experiencing an error SKErrorDomain at Aug 27, 14:30 UTC which didn’t appear before. 

 

Edited:

Nevermind, I followed this links instructions - https://stackoverflow.com/questions/58020258/requesting-an-in-app-purchase-in-ios-13-fails and was able to resolve the issue. 

 

I’m not sure why I didn’t need a storekit configuration file before but my issue was resolved. 


Forum|alt.badge.img+6
  • Member
  • 7 replies
  • August 27, 2024

I’m seeing the same error now (Aug 27), restarting the app doesn’t help.


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