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Hi RevenueCat team,

We're seeing a critical crash affecting some of our iOS users when calling Purchases.getOfferings(). The app terminates with the following fatal error:

EXC_BREAKPOINT Fatal error > getOfferingsWithCompletionBlock: > PurchasesHybridCommon/CommonFunctionality.swift

This is not just an error — it’s causing the app to crash and close immediately, making the app unusable for affected users.

This issue appears to originate from RevenueCat's SDK internals and must be addressed as a top priority. Please investigate and provide a fix or workaround immediately. This is a production-blocking issue for iOS.

Thanks.

I’ll share the same answer as in the previous 7 posts

 

Hi oomkoding,

Thanks for reaching out and for sharing this and the other detailed posts in the community.

We also noticed that you've opened a support ticket referencing this issue — thank you for that.

In the meantime, you may find this article helpful, as it outlines the most common reasons why offerings might be empty:
👉 https://community.revenuecat.com/sdks-51/why-are-offerings-or-products-empty-124 

To properly investigate and provide the best assistance possible, our support team has requested some additional information in the ticket. If you could follow up there with those details, we'll be able to proceed more efficiently.

We appreciate your time and patience, and thank you again for reporting these issues.

Best regards,

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