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TorHelper

Possible bug: Scheduled change in App Store introductory offer shows as current

I have added a scheduled change in the duration of my introductory offer in App Store. I have change the offer duration from 2 weeks to 1 week, and scheduled the change to happen in two days. But when I test my app, product.introductoryDiscount?.subscriptionPeriod returns 1 week which is the upcoming change and not 2 weeks as expected. When I click to buy the subscription the iOS subscribe page shows 2 weeks trial period. Am I missing something here?

Michael - Send Story TrainingNew Member

Problem installing Revenuecat with swift Packager manager

Im having some problems installing the revenuecat package using swift package manager. This happens when I try and clone a project from scratch and install the required packages. The error reads“Dependencies could not be resolved because no versions of “purchases-ios” match the requirement 5.5.0 and root depends on “purchases-ios” 5.5.0.”If anyone could has experienced this problem before and knows of ways to solve it that would be very helpful. Thanks! Michael

RohitNew Member

There was a problem with the App Store.

React nativeOn make purchase getting errorError: There was a problem with the App Store. at Object.promiseMethodWrapper [as purchasePackage]

AlankritNew Member

How to perform subscription migration, when there is no record of App Store receipts.

Hi, Alankrit here, We are planning to move to RevenueCat from our existing subscription architecture, in which, we save Apple App Store user subscriptions, in our backend, and they have the “originalTransactionId” as the unique key. We do not store any App Store receipts. While reading the migration documentation here https://docs.revenuecat.com/docs/migrating-existing-subscriptions , I figured that it is required to have a record of all App Store receipts, in order to migrate existing user subscriptions to RevenueCat. Some answers :suggest we should do Client Side migration. But, another aspect of our current architecture is, we first ask users to subscribe and only then they log in / sign up, so it is possible that at the time of subscription we may not have any user info. Question: Will client side migration work in this case ? And if so, any guidance on how to implement it would be really appreciated.

HugoNew Member

Purchases on Android TV are not working properly | react native

Hi Guys!Our project uses revenuecat with react native. We noticed a problem with purchases on Android TV when a user doesn’t have the payment methods defined on his Google account. When a user tries to purchase an item google directs the user to a page where presents 2 options: complete the purchase on an Android device, or following a link on a desktop. When a user completes the payment on another device the app doesn't get the information about the purchase and the only option that the user has is to try to back to previous screen.and we get this error: 2022-03-24 11:37:42.025 18325-18325/? E/[Purchases] - ERROR: 🤖‼️ BillingWrapper purchases failed to update: DebugMessage: . ErrorCode: USER_CANCELED.null2022-03-24 11:37:42.029 18325-18325/? E/[Purchases] - ERROR: 🤖‼️ Purchase was cancelled.The purchase is completed by the user, but he can't access the app’s content because the app doesn't know that he has purchased the item.Anyone has experienced this? We really need some help he

Nitin SharmaNew Member

how to map Offerings with Entitlements in IOS SDK

I’m using the iOS SDK getOfferings API which provides the Offerings Data how we can get the Entitlement ID from the Offering or Package ? Purchases.shared.getOfferings { (offerings, error) in if let packages = offerings?.current?.availablePackages { // want to know the Entitlement ID from the Offering or Package }}

JanNew Member

Is there an API endpoint to set the authorization header used by RevenueCat for webhook integration?

First: thanks for making this great product. I’m new to RevenueCat but so far loving it!Intro: RevenueCat offers the possibility to register a webhook endpoint, that is called when an event takes place. There is the possibility to manually set an optional authorization header, that will be used by RevenueCat to authenticate when calling the webhook endpoint. Question: is it possible to set this authorization header by calling an API endpoint (instead of doing it manually in the configuration section ‘Integrations’ > ‘Webhooks’)?

MattFinNew Member

checkTrialOrIntroductoryPriceEligibility unknown for test user

We are trying to show an alert if the user is not eligible for the trial/offer on our paywall. It’s very important we test that for new users this alert does not show, because otherwise we’re going to start blocking valid payments. We tried testing this on Testflight using a sandbox account. Our sandbox user presses Reset Eligibility to clear out any old uses of the trials/offers.When we carry out this test, the status comes back “Unknown”. Is this common when using a sandbox tester? Are there any obvious reasons this could be? Is there a way of testing the new user path (i.e. one that has just signed up and has not taken out any trials) without having to repeatedly create new users or something? We’re using react-native-purchases: 4.5.2

Jerry SeigleNew Member

How use Client Side Migration with React Native Project

I am trying to migration to RevenueCat. I must use Client Side Migration due to not having app_user_id. The problem I have is that the documentation does not show how to use syncPurchases with React Native. The current example show the process in swift Swift example:Purchases.shared.syncPurchases { (customerInfo, error) in }How do we call the Client Side Migration “syncPurchases” in React Native?

Gokula KrishnaHelper

App Store rejected because payment is cancelled

I tested my app for payment on Test Flight and it works fine I submitted my app and I get the following error message. I am not sure on how to reproduce this issue. Any pointers much appreciated.Hello,Thank you for providing this information.Upon further review, we found that your app does not comply with the following guidelines:Guideline 2.1 - Performance - App CompletenessWe found that your in-app purchase products exhibited one or more bugs when reviewed on iPhone running iOS 15.3.1 on Wi-Fi.Specifically, when we tried to top up credit, we were receiving a message saying “Purchase cancelled”.Next StepsWhen validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against th

sereisogluMember

Can two different users subscribe from the same device?

Hi there.Can two different users subscribe from the same device?

PiotrNew Member

MacOS App can not restore transation with error Unexpected backend error when posting receipt

Hi, I have a problem with restore transition on my MacOS simulator. A fave steeps to reproduce this issue:Buy a subscription on my iOS app in simulator Open my app’s MacOS version with the same iCloud account (debug mode) Try to restore transaction in my MacOS app and receive an error (Unexpected backend error when posting receipt)I am able to buy a subscription in my MacOS app, but can not restore it as well. Any suggestions?I use SDK release/4.0.0-rc.1

QQQNew Member

Appstore country

Hi, quick easy question from a newbie. What I have to use to get the Appstore country used to fetch the Appstore purchases ? Is that in packages? if let packages = offerings?.current?.availablePackages { … Also I need to be able to show the price in the Appstore country Currency , not the locale country, how to achieve that? Thank you.

FocusedAppsMember

Module 'RevenueCat' not found objective-c @import RevenueCat;

I am integrating RevenueCat into a ‘mature’ UIKit Objective-C iOS app. @import RevenueCat; gives me build error Module 'RevenueCat' not foundI used swift package manager to bring in 4.1. I added RevenueCat package to all the targets that should need it. No end of cleans & restarts gets it working. I was using an old .pch file which can cause weird #include dependency problems. After hacking to remove the .pch hey presto it worked. So I went ahead and properly removed the .pch files from the whole app, touching 100+ files. Then I put back @import RevenueCat; and I get the same build error Module 'RevenueCat' not found. I have another target for Mac Catalyst that shares nearly all the same code. That builds fine!Can anyone help?

AnasPwnappleNew Member

Adding a user Alias using the REST API

I’m trying to handle `TRANSFER` events from the webhooks.Unfortunately, the `TRANSFER` events don’t copy any of the users previous attributes, including aliases (there should be an option to do this automatically IMO), so now we’re trying to keep our user app IDs in sync with our backend/database.It seems that I cannot set aliases using the REST API though, only attributes. Is there a way for me to set aliases using the REST API?

womoNew Member

ios emulator build fails

I am running react-native-purchases 4.5.3 on an m1 MacBook with xCode 14. Building works fine on a physical device but fails on emulator with this error: fatal error: module map file '/Users/xxxxxx/Library/Developer/Xcode/DerivedData/xxxxxxx-aypdoepholwfczhdoyntaygzhteb/Build/Products/Debug-iphonesimulator/PurchasesCoreSwift/PurchasesCoreSwift.modulemap' not found1 error generated.Has anyone experienced that problem?

ArnaudMember

Migration to RC 4.0: subscription status ignored in Testflight

I migrated my app to 4.0 of purchases-ios and released it on Testflight.When I install the app on a device with an active subscription, the subscription status is lost (with all the associated features).If I re-install the App Store version, the subscription status is back.Purchasing works correctly in Xcode / debug.Any idea what’s happening?Thanks

Android customers asked to open the app and confirm subscription within 5 days

I'm having a problem with Android users, they purchase the subscription, but does not receive the subscription, instead they are asked to open the App to confirm the subscriptionReact Nativereact-native-purchases: 4.5.2

FarhanNew Member

Invalid Play Store credentials

I setup every thing as in documentation and wait for a weak and still getting that error “Invalid Play Store credentials “ after making purchasewhat should i do now ???and dose space in Service Account credentials JSON string make a different ?

PracticalEndeavorsMember

SDK Version - 4.1.0 | Entitlement query causing (repeating) "CodingKeys" Debug messages to console

Calls to -- customerInfo?.entitlements[ “myEntitlementID” ]?.isActive seems to be generating Debug message log noise.I’m unsure how to fix/quiet these messages, does anyone know if this is a problem or a way to resolve whatever might be casing this? I’m assuming this is a problem with the .json being returned by the RC rest endpoints as its being decoded… This is the console output:_____________________2022-03-31 20:12:40.544032-0400 astrx[50240:2136091] [Purchases] - DEBUG: 👤 Identifying App User ID2022-03-31 20:12:40.551928-0400 astrx[50240:2136091] [Purchases] - DEBUG: ℹ️ Debug logging enabled2022-03-31 20:12:40.552073-0400 astrx[50240:2136091] [Purchases] - INFO: ℹ️ StoreKit 2 support enabled2022-03-31 20:12:40.552118-0400 astrx[50240:2136091] [Purchases] - DEBUG: ℹ️ SDK Version - 4.1.02022-03-31 20:12:40.552159-0400 astrx[50240:2136091] [Purchases] - DEBUG: 👤 Initial App User ID set2022-03-31 20:12:40.572296-0400 astrx[50240:2136091] [Purchases] - DEBUG: ℹ️ Key 'CodingKeys(strin

Tech TeamHelper

How to know if isSubscribedInOldSystem in React Native

I migrated my app to RC, however old subscribed users are having a sync problem. Previously, I was using react-native-iap library for subscriptions and receipts validations in the client side. if ( isSubscribedInOldSystem // not able to get this information && !isSubscribedInRevenueCat) { Purchases.syncPurchases();}Because of RC, I had to remove react-native-iap from my packages.json to prevent crashes and libraries incompatibilities.I never stored any users subscriptions informations and I am now unable to get the isSubscribedInOldSystem to syncPurchases. I need your help. Is there any way to proceed? Thank you in advance,Paul

bergkampNew Member

Yarn add hangs building fresh packages for react-native-purchases

ENVreact-native 0.67.4yarn 1.22.10node v14.16.0 dependencies"dependencies": {"@openspacelabs/react-native-zoomable-view": "^2.0.0","@react-native-community/cameraroll": "^4.1.2","@react-native-community/segmented-control": "^2.2.2","@react-native-community/slider": "^4.2.1","@react-native-picker/picker": "^2.4.0","@react-navigation/bottom-tabs": "^6.2.0","@react-navigation/native": "^6.0.8","@react-navigation/stack": "^6.1.1","@rneui/base": "^4.0.0-rc.1","@rneui/themed": "^4.0.0-rc.1","react": "17.0.2","react-native": "0.67.4","react-native-gesture-handler": "^2.3.2","react-native-image-picker": "^4.7.3","react-native-safe-area-context": "^4.2.4","react-native-screens": "^3.13.1","react-native-vector-icons": "^9.1.0"},

tkeithblackNew Member

Non-Subscription Purchases with Quantity > 1

I’m implementing Non-Subscription Purchases (in Flutter). While testing I discovered that the Google Play store offers an option to select a quantity. When I submit a quantity greater than 1 the webhook JSON and Subscriber Info retrieved by the REST API do not reflect the selected quantity. Am I missing something or is this something that needs to be added to RevenueCat.I’ve included a picture of the purchase screen and the webhook JSON. You’ll note that the ‘price’ shown in the JSON reflects the amount for a quantity of three, however, there is no other indication that multiple units were selected. Webhook:{ "event_timestamp_ms": 1648663628931, "product_id": "com_phonelynk_prepaid_phonenumber", "period_type": "NORMAL", "purchased_at_ms": 1648663624258, "expiration_at_ms": null, "environment": "SANDBOX", "entitlement_id": null, "entitlement_ids": [ "voice_calls", "texting" ], "presented_offering_id": "default_offering", "transaction_id": "GPA.3327-0411-9732-1xxxx",

T3SportsNew Member

Why the first event is "RENEWAL"?

Hello. I'm testing AppStore subscription via TestFlight.I started a subscription via my app.Then the first notification was "RENEWAL" view WebHook.I remember PlayStore is start with “INITIAL_PURCHASE". In case of AppStore, is this right? best regards.

Advait SNew Member

Cannot fetch offerings when using Amazon SDK

I'm not seeing my offerings show up when I try to fetch offerings through the RC Amazon SDK.The SDK is configured using AmazonConfiguration.Builder I've enabled the products in the Amazon Developer Console I've setup the Amazon Live App Testing I've added products to RevenueCat and add it to my Offering and Entitlement I've followed everything on this postEvery time I open the paywall I get: DEBUG: ℹ️ No cached Offerings, fetching from network. No errors, but no Offerings showing up either when querrying through Purchases.getSharedInstance().getOfferingsApp works fine in regular Google Play mode.Would it be possible to get step-by-step instructions on how to actually setup the Amazon SDK?

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