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Phil MitchellHelper

showManageSubscriptions never uses native AppStore method

I noticed that even on a device running iOS15, Purchases.showManageSubscriptions() loads the subscriptions UI via Safari rather than a native action sheet. This seems to be because we have: SystemInfo.appleSubscriptionsURL = URL(string: "https://rev.cat/manage-apple-subscription")This url never passes the isAppleSubscription() test, therefore we always fallback to the openURL() method.Is this by design?

Phil MitchellHelper

iOS App Account Token support?

I see that RC’s StoreKit 2 beta is hopefully (!) coming soon. Will this support the appAccountToken on the StoreKit transaction?

appa11yNew Member

What is replacement for isBillingSupported method in Android sdk v3.1?

We are migrating from sdk v3.x for android (java).The isBillingSupported method is not marked as deprecated in the new sdk, it is just gone. What is the replacement for this functionality? from v3.1Purchases.isBillingSupported(this, new com.revenuecat.purchases.interfaces.Callback<Boolean>() { @Override public void onReceived(Boolean isSupported) { if (isSupported) { // Billing Services are available queryStoreInventory(); } else { openPurchasingOffDialog(); } } });

Phil MitchellHelper

iOS 15 prewarming clarification

I just noticed the new docs have:If you are not using RevenueCat's anonymous IDs as described above, and are instead providing your own app user ID on configuration, do not call configure in application:didFinishLaunchingWithOptions:. Instead, call the configure method in your root view controller's initialization method.This is a fairly major change, since my app has a complex init sequence. It would be helpful to know more about what's going on here, so that I can correctly adjust my init sequence.I have read about the unavailability of the KeyChain during prewarming, but what exactly is requiring this change?

EsContsNew Member

'StoreProblemError' and 'IneligibleError'

A long time ago we implemented in app purchases in our application through RevenueCat and it was working fine until we got this two issues from users.1)First -errorCode: PurchasesErrorCode.storeProblemError,details: {code: 2, message: There was a problem with the App Store., readable_error_code: STORE_PROBLEM, userCancelled: false, underlyingErrorMessage: An unknown error occurred, readableErrorCode: STORE_PROBLEM},It appears in logs when users are trying to press "subscription buy button".We didn’t touch any implementation of this and configuration in App Store Connect or RevenueCat so it’s just happening for some reasons of App Store?Also, maybe this information will be helpful - previous build was rejected in first attempt because of ‘cannot locate iAP’ after build was approved but in this build appeared this issue. 2)Second - errorCode: PurchasesErrorCode.ineligibleError,details: {code: 18, message: The User is ineligible for that action., underlyingErrorMessage: User is ineligible

RhysNew Member

Fastlane - Release uses an old version of Google Play Billing

We’ve recently started developing a React Native app and are now at the stage of looking to configure IAP and integrate RevenueCat. However we’re running into the following issue when building the app with react-native-purchases to our Google Play testing track via fastlane:Google Api Error: Invalid request - Release uses an old version of Google Play Billing.I’m aware this is likely to be a result of the recent update to version 5 which isn’t currently supported with RevenueCat, but is there a workaround for this in the meantime? Or is it only possible if the app already had subscriptions under version 4 of the billing library?

Pendy OlsenNew Member

Get the status of a suspended subscription with the free plan.

How to check the status of a subscription suspended to block access to the application content because even when a subscription is suspended the right is still active. With the free plan.

DavidWNew Member

Question about StoreKit2 isEligibleForIntroOffer testing with sandbox users

I have a question about the StoreKit 2 isEligibleForIntroOffer behavior when testing with a sandbox user. On my iPhone I’m logged in with a sandbox user (via Settings > App Store > Sandbox Account) where I’ve cleared the purchase history via App Store Connect > Users.When I run my code on the device, the “StoreKit 1” way of determining if a user is eligible for a free trial for a renewable subscription (see “Determine Eligibility” section in Implementing Introductory Offers in Your App) works as expected. However, when I use the product.subscription.isEligibleForIntroOffer or Product.SubscriptionInfo.isEligibleForIntroOffer(for:) function with StoreKit 2, they both return false, even though this should be true since the receipt has been cleared. I was wondering if anyone has come across this too when testing with a Sandbox User...where isEligibleForIntroOffer doesn’t return the correct value.Code-wise, I’m using very similar logic found in RevenueCat’s project: TrialOrIntroPr

Andrei BostanNew Member

User1 logs out of the device and then User2 logins on the same device

Hello, I have a case that I can’t seem to handle. Currently, if User1 with an alias logs in to the application from a device and buys a subscription he will get it just fine. Next, User1 does a logout and User2 will login on the same device and then something strange happens. The subscription is being transfered from User1 to User2. Is there any way to avoid that and link a subscription to the User ID alias?Also, is there any way to get a purchaseinfo by alias? Thank you

Syed Muzammil AliNew Member

Latest purchase is not showing updated value but in RevenueCat dashboard the entitlement is getting updated.

Latest Purchase Date of user a/c to the purchaser info library is: 2022-05-16I purchased the product today (17th) but still the last purchase is on 16th Why does the RevenueCat not updating the value when I am fetching latest purchase in code where as on the dashboard it shows all the information ?

Sukru YalcinNew Member

Can I do in-app purchases on WebGL?

Can I do in app purchase on WebGL?

Patricia WongNew Member

How to create a sandbox api key?

I didn’t find how to create a sandbox only api key. Is it possible?

Rajeev KNew Member

Customer is not displayed in customer list

I created a subscriber using the api https://api.revenuecat.com/v1/subscribers/app_user_idI can not find this subscriber in customer list, I checked in active,sandbox, non-subscribers and expired sections. But when I search for the user app_user_id, I can find the user. Why is that?

FirstlogicHelper

iOS: Block Restore: unexpected Restore behavior (When not-purchased Member B restore second time restore goes through by Purchased MemberA)

Revenuecat team: Thank you for providing such a good service.ConditionSDK: react-native-purchases@^4.5.2: version "4.5.3" Restore setting: Block RestoreSDK login timing: at App initializing and before purchaseRuns restorePurchase internally before makePurchase to check if product is already purchased by different Member. (Shows message to re-login by purchased member)UsecaseiPhone user (App ID = X）log in to app as Member: A=app_user_id. Then purchase Monthly subscription. User log out Member: A. User log in as Member: B. User Try to purchase Monthly subscription (internally runs restore for checking before purchase), “Receipt already in use” error occurs and prevent Member: B from purchasing. This behavior is as we expected. But after above, When User try to purchase again as Member: B( internally runs restore for checking before purchase), this time “Receipt already in use” does not occur goes through restorePurchase and "Product already purchased" occurs AND SDK's APP_USER_ID IS C

danibacharNew Member

Configure timeout for HTTPClient

Hey there, I have looked online and in the forums but could not find a way to configure the HTTPClient with customable timeout.Basically from my code overview (iOS SDK - https://github.com/RevenueCat/purchases-ios) the HTTPClient is internal to the SDK and you cannot configure it - am I wrong?We suffered from long timeout today which caused our application to hang.It could be a nice addition to the Purchases singleton API to add additional configuration for different underlying services the default o60 seconds of NSURLSession is obsolete.I also encoutered this PR - https://github.com/RevenueCat/purchases-ios/pull/910 that enabled timeout for SKProductRequest - again allowing to configure it from outside of the SDK could be handy.

Brandon J IrvingHelper

[EXPO] Why does Purchases.getOfferings() return item but Purchases.getProducts() returns empty array

Im wondering why is it that i retrieve data back from “getOfferings” but not "getProducts”. I’d imagine that the fact that im receiving data for “getOfferings” means my current setup is correct. Any insight on this? Is there something more needed for “getProducts” to work?InfoExpo SDK 44react-native-purchases 4.5.3 Observed on iOS// Example response: await Purchases.getOfferings().all['Default']{"availablePackages": [{"identifier": "$rc_lifetime", "offeringIdentifier": "Default", "packageType": "LIFETIME", "product": [Object]}], "identifier": "Default", "lifetime": {"identifier": "$rc_lifetime", "offeringIdentifier": "Default", "packageType": "LIFETIME", "product": {"currency_code": "USD", "description": "Anime themed game deck!", "discounts": [Array], "identifier": "AnimeYouShouldKnow", "introPrice": null, "intro_price": null, "intro_price_cycles": null, "intro_price_period": null, "intro_price_period_number_of_units": null, "intro_price_period_unit": null, "intro_price_string":

JamboNew Member

custom prices base on a country

Hi!I’ve set up two types of prices in Google Play console, default price for everyone and custom price for few selected countries, so for example “package_one” default price is 4.99 Euros but I have also set same package price for Germany to be 3.99 Euros. My problem is that when I open the store from Germany it still shows the default prices 4.99 instead of 3.99. Can you help?

Walter HolohanDedicated Member

Could not build Objective-C module 'PurchasesHybridCommon'

Hi,The following issue (https://github.com/RevenueCat/react-native-purchases/issues/200) was closed but I am still experiencing the error when I do a release build of a new scheme (i.e. staging, prod etc) of my React Native app. This was fine until now as we had a workaround of removing the `build` and `pods` folders and reinstalling the pods i.e. `rm -rf ios/build && rm -rf ios/pods && yarn && cd ios && pod install` every time we switched schemes and wanted to do a new release build.However, in the last few days, we have added an Apple Watch Extension to our RN app which is built using SwiftUI. Anytime that we try to build the Watch App with preview mode enabled (https://developer.apple.com/documentation/swiftui/previews-in-xcode) it fails with the following errors.Declaration of 'RCPurchases' must be imported from module 'Purchases' before it is required Could not build Objective-C module 'PurchasesHybridCommon' Is there any workaround to this? It is

Walter HolohanDedicated Member

Purchases.getOfferings() returning too many error's

In our RN app we make a call to `Purchases.getOfferings()` in order to show the default offerings to our users. However we are getting far too many API error response’s back which is degrading our user experience. Below is an example of the error response:```{"code":"23","message":"None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).\nThis could be due to a timeout, or a problem in your configuration```Do you have any suggestion’s on how to improve the stability of this API when calling it directly from the client?

Severin BaschungNew Member

Subscription temporarily gets deactivated after first renewal in Sandbox (Flutter/PlayStore)

Hi all,I tested various setups now and when I am fetching my active entitlements like...Purchases.getOfferings().then((value) async { PurchaserInfo purchaserInfo = await Purchases.getPurchaserInfo(); EntitlementInfos _infos = purchaserInfo.entitlements;}...I get correct data right after the purchase until the first renewal, after that, my monthly subscription is missing in purchaserInfo.entitlements.active even though it is still active in Play Store and order management does not show any purchase errors, only normal renewal. Then its seems, that right after the second renewal, I get correct data again, meaning that my monthly subscription is showing up again in purchaserInfo.entitlements.active. It seems others had similar issues, and this is preventing me to go into production as uncontrolled cancellation would not be very nice.It seems that this is an RC issue, any help with this is highly appreciated.Thanks in advance!Severin

Shimon YoungNew Member

Amazon Live App Testing doing actual purchases?

As RevenueCat won’t validate purchases in sandbox mode, we need to use Live App Testing for Amazon.However, as far as I can tell, any purchases made in Live App Testing seem to be doing actual purchases. I can see the purchase in my actual account and resetting entitlements on the Amazon dashboard seems to have no effect.Is there some other config I need to be doing so I can do actual testing?

Phil MitchellHelper

One subscription, multiple products?

I have an educational app that is structured around courses. My subscription offering has two options: "single course" and "unlimited".The problem is that with a "single course" subscription, I need to track which course the user subscribed to across devices. Can RC help me do this?It seems like `setAttributes()` would help here, but there's no corresponding `getAttributes()` in the SDK.

jhkNew Member

Generic subscriptions?

Hi! I am wondering how Twitch does a generatic subsciption IAP. Looks like they have only one subscription “1Sub Token”, but when you try to subscribe to individual users, it displays the username next to the checkout flow. E.g., in the screenshot “Subscription - Asmongold”.

Peter KeefeNew Member

Configuring Stripe product with multiple price options with Offerings

I’ve been using RC in my Flutter iOS and Android apps and it’s working beautifully. I’m now looking to add web support w/ Stripe and am hitting a road block. In Stripe, we can create a single product with multiple price points. This seems to be the suggested way to do things, according to RC documentation. However, it appears I should use the product ID to create a single product in RC. This precludes me from putting my Stripe products in different RC packages for the offering.For instance, I have ‘Lifetime’, ‘Yearly’, and ‘Monthly’ packages in the default offering. I added those as price options for the Stripe product. But RC requires the ‘prod_######’ ID to link to a product in Stripe, which doesn’t differentiate for the price options.Should I split it up into different products in Stripe? Or am I missing something?Thanks!

David HarderNew Member

Limitations on Grant a Promotional Entitlement API

Hello all! Our team is developing a feature that will result on giving away around 50k+ users a free 30-60 days subscription on a monthly basis.We were wondering if we are going to find any technical limitations with the Grant a Promotional Entitlement API? or if grating that amount of subscriptions concerns RavenueCat in any way?Thank you!

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