Home
- - Knowledge base
  - Welcome Guide
  - About the Community4
Developer Docs
Changelog

Community
Get Help
SDKs

SDKs

Get help with your SDK implementation.

960 Posts
2,971 Replies

When you subscribe we will email you when there is a new topic in this category

960 Posts

Recently active

Most replies Most views Newest first

larry-mason-a25287New Member

Cannot override cached user wth new sandbox apple id

I have a Flutter app running that uses the RevenueCat SDK. I install the app on my iPhone and make a purchase which utilizes the devices assigned Apple ID to track purchases.Thus works.Then, I assign a fresh unused AppStore sandbox userID in Settings/AppStore/SandboxAccount. When I run the app thru VSCode development tools, the Purchases.configure call accesses the RevenueCat cache for the device Apple ID. It does not recognize that the assignment of a Sandbox ID and running through the development tool invokes a different Apple ID and the cache is invalid. I am trying to use the fact that there is no RevenueCat customer entitlements for my app to recognize a new user, but the return of old invalid cached customer info for a different customer is making tis impossible. I tried using invalidateCache with this code, but it does not ignore the cache……. static Future<void> configure( ) async { if (Platform.isAndroid) { configuration = PurchasesConfiguration("public_google_

Phil MitchellHelper

iOS App Account Token support?

I see that RC’s StoreKit 2 beta is hopefully (!) coming soon. Will this support the appAccountToken on the StoreKit transaction?

Anthony HoangMember

Unable to re-purchase a subscription in sandbox.

I am testing purchasing my subscriptions in sandbox. My device has purchased a subscription before, and it has expired.When I go in to purchase again, `Purchases.shared.purchasePackage` returns immediately with the `purchaserInfo` and the default entitlement shows my previous purchase, with an isActive status of false. I was never presented with the purchase modal. When I `restoreTransactions`, the `purcahserInfo` shows the same, an expired entitlement. Why can’t I re-purchase an expired subscription?

quan2ndNew Member

React-Native - Not response Product Title - Description

A few hours ago, the data when getting the returned package list was missing title and description{"identifier":"$rc_weekly", "offeringIdentifier":"Default", "packageType":"WEEKLY", "product":{ "currencyCode":"USD", "description":"", "discounts":{ }, "identifier":"dsports.weekly", "introPrice":null, "price":6.99, "priceString":"$6.99", "productCategory":"SUBSCRIPTION", "productType":"NON_CONSUMABLE", "subscriptionPeriod":"P1W", "title":"" }}

Marcin KarmelitaNew Member

Flutter - web support

Hi everyone, We are building web application in Flutter and wanted to ask if you can support it anyhow? I have checked official SDK and it seems to not be supported: https://pub.dev/packages/purchases_flutter/score. As of now, we have a great experience integrating your product on iOS and Android.Thanks in advance.Kind regards, Marcin

volzeyHelper

Expo Go | Purchases SDK doesn't work during Production

Hello everyone!Everything works perfectly in Development build, but nothing related to Purchases SDK works during Production build. Here’s a snippet of code which I’ll use as an exampleasync function checkPremium() { try { if (Platform.OS == "android") { Purchases.configure({ apiKey: revenuecat.google }); } else { Purchases.configure({ apiKey: revenuecat.apple }); } const customerInfo = await Purchases.getCustomerInfo(); alert("customerInfo: ", customerInfo); return typeof customerInfo.entitlements.active["premium"] !== "undefined"; } catch (err) { alert(JSON.stringify(err)) return undefined; } }After putting alerts in different places, it turned out I got an error at Purchases.configure part.Note that the apiKey works and is correctly passed as an argument.I tried to alert the error normally without JSON.stringify and it’s empty, same with JSON.stringify. I’m currently testing the production build through the following co

manuelantonio-80e977New Member

Entitlements appearing as active even though they are not

This piece of Swift codePurchases.shared.getCustomerInfo { [weak self] info, error in guard let info = info, error == nil else { return } if info.entitlements["monthly_access"]?.isActive == true {Is always returning isActive == true, even though the entitlement has expired.Since I have the original app user ID, I checked with the v1 API and this is what I get:{'request_date': '2023-04-19T09:03:03Z', 'request_date_ms': 1681894983925, 'subscriber': {'entitlements': {'monthly_access': {'expires_date': '2023-04-18T11:14:37Z', 'grace_period_expires_date': None, 'product_identifier': 'subscription_basic', 'purchase_date': '2023-03-18T11:14:37Z'}}, …As you can see the monthly_access exists but its expiration date is older than the current date so I would not expect this to return isActive trueThis is a big issue because it allows people to access the app even though they are not paying (I would say very essential feature of the SDK is to prevent people from accessing features they are n

Bence DezsoNew Member

When should I call syncPurchases?

“This method will send all the purchases to the RevenueCat backend. Call this when using your own implementation for subscriptions anytime a sync is needed, like after a successful purchase.”Source: https://sdk.revenuecat.com/android/5.0.0/purchases/com.revenuecat.purchases/-purchases/sync-purchases.htmlIf I understand correctly syncPurchases:1. upload the local device’s receipt to RevenueCat2. Transaction might under another app user id, so if needed transfer going to happen.3. The user access all entitlement based on the device’s receiptIs it correct? If yes, I don’t understand why need to call “like after a successful purchase.”.I assume purchaseProduct make a full sync with RevenueCat backend after the purchase, because the app should send the current receipt to the RC server, so why needed syncPurchases?

KlausMNew Member

CloudKit RecordName as RevenueCat appUserID

I want to use RevenueCat only with non-anonymous appUserIDs.I am using the CloudKit recordID.recordName of the user as a unique user ID. This recordName should be consistent across reinstalls and across devices as long as the user is logged in with his same AppleID.I am getting that userID async during launch of my app and it may not yet be available when I call Purchases.configure().My question: Will the customerInfo that gets created during .configure() be alway associated correctly with the customerInfo of the user with the appUserID (CloudKit recordName) if I call .configure() first at app launch and typically a few moments later .login() with the appUserID?Or does this create lots of “dangling” anonymous customerInfo records in RC that have no future use? I have read the login alias information in the docs: https://www.revenuecat.com/docs/user-idsBut I am still not certain about what happens. Especially line three in that table“Anonymous Yes Yes CustomerInfo transfers to

Joost van den AkkerNew Member

iOS: Purchases.shared.purchase completion block not called

Hi there,I’m running into a problem where purchases do succeed, but the Purchases.shared.purchase(...) completion block is never called.I do see INFO: 💰 Finishing transaction in the logs, but the completion block itself is never called.Purchases.shared.purchase(package: package) { (transaction, customerInfo, error, userCancelled) in // Never called}I’m trying with a sandbox account on a real device. The same code seems to work for one of my other apps. I’m using purchases-ios 4.17.9. If after a purchase I do a restore purchase action, the entitlement is there for this customer. This confirms that the purchase does succeed.Any idea why this is happening?

StorologyNew Member

Data Practices of Google Families Policy on Kids App

Hello! Our app is being rejected because since we added RevenueCat we are violating the data practices of the Google Families Policy on our Kids App.The rejection explation below:Your app violates the Families Policy Requirements policy. We’ve identified that your app or an SDK in your app transmits identifier(s) that do not comply with our Families Policy. These identifiers may include, but are not limited to Android Advertising ID (AAID).For example, the destinations of Android Advertising ID transmission may include, but are not limited to: facebook.com.Apps that solely target children, must not transmit the following:Android Advertising ID (AAID) SIM Serial Build Serial BSSID MAC SSID IMEI and/or IMSIApps that target both children and older audiences must not transmit the listed identifiers from children or users of unknown age. Action required: Submit an update to your appRead through the "Data Practices" section (#5) of the Families Policy Requirements, and the User Data policy.

MattMember

Unexpected identifier structure with RC 5.0.0-beta.1 on Flutter / Android

Hi all,I am currently playing around with the changes that come with billing client 5 implemented in the RevenueCat Flutter SDK version 5.0.0-beta.1, and I am getting an unexpected identifier on the StoreProducts:List<String> products = ['subscription_annual'];List<StoreProduct> storeProducts = [...await Purchases.getProducts(products, productType: ProductType.subs),...await Purchases.getProducts(products, productType: ProductType.inapp),];for (StoreProduct e in storeProducts) { print(e.identifier); // Prints subscription_annual:p1y}I would expect the identifier to be identical to the product that I am retrieving from Google Play, but it appears it defaults to something like product:basePlanId. The defaultOption and subscriptionOptions appear to be correct: productId has the product, storeProductId has the product:basePlanId.Am I missing something?What would it look like if I had multiple base plans? Would I receive multiple StoreProducts from RevenueCat or would I get a n

DmitryNew Member

Eligibility of introductory offers

Hi guys,I complete setup for product and introductory offers for it on AppStore connect. Now I check eligibility for new user (by checkTrialOrIntroductoryPriceEligibility), and completion block return dictionary with eligibility statuses and associated products. My problem is that status for all products is “Not eligible for trial or introductory price.” Why SDK return wrong status?

davidkadlcekNew Member

INFO: 💰 Finishing transaction 'number' for product 'identifier'

Hey, I have a problem with auto-renewable subscriptions. When I click on purchase it trigger the Apple bottom sheet with subscribe, then when I click on subscribe it says successfully purchased but it doesn’t complete the transactions. Debug shows me this → [Purchases] - INFO: 💰 Finishing transaction 'number' for product 'identifier'. I test it in simulator with store kit configuration

seyhmus gumusNew Member

How can I get the transaction or order ID in Flutter?

How can ı. get order id in flutter for android

JesusNew Member

NodeJs REST API for grant a promotional entitlement seems not work

Hi: I’m trying to use the example exposed on the documentation:const sdk = require('api')('@revenuecat/v4.0#1yz2c0m2sl5v5md8q');sdk.auth('Bearer REVENUECAT_API_KEY');sdk.grantAPromotionalEntitlement({duration: 'weekly'}, { app_user_id: 'app_user_id', entitlement_identifier: 'entitlement_identifier'}).then(res => console.log(res)) .catch(err => console.error(err));UnhandledPromiseRejectionWarning: Error: Sorry, `grantAPromotionalEntitlement` does not appear to be a valid operation on this API.at Proxy.<anonymous> (/path/to/index.js)at processTicksAndRejections (internal/process/task_queues.js:95:5) But I can’t do it. Please, someone that could give me a way to keep going.

Muhammad WaqasNew Member

This version of the application is not configured for billing through Google Play. check the help center for more information.

I’ve implemented revenuecat for in-app purchase with google play. I’ve done all steps carefully, but when purchasing in testing mode, it gives this error “This version of the application is not configured for billing through Google Play. check the help center for more information”. I have wasted more than a month solving this error. Nothing works for me. Please help.Thanks!

VahanNew Member

😿‼️ There is already another active subscriber using the same receipt.

I have issue with buying different subscriptions for different users(different user ID’s) with same apple Id.Getting error: 😿‼️ There is already another active subscriber using the same receipt. On dashboard I can see second purchase with first user id.Subscriptions are in different subscription groups.

Imtiaj Bin AoualNew Member

Why am I only getting the backwards compatible product in android?

I have setup offerings and fetching them in my react-native app using getOfferings function.I do get all the offerings but all the offering only has the backwards compatible product in their product key.{ identifier: "$rc_monthly", offeringIdentifier: "premium", packageType: "MONTHLY", product: { currencyCode: "BDT", description: "...", discounts: null, identifier: "premium", introPrice: null, price: 23000, priceString: "BDT 23,000.00", productCategory: "SUBSCRIPTION", productType: "AUTO_RENEWABLE_SUBSCRIPTION", subscriptionPeriod: "P1Y", title: "Premium (Dating Vill)", },}{ identifier: "$rc_six_month", offeringIdentifier: "premium", packageType: "SIX_MONTH", product: { currencyCode: "BDT", description: "...", discounts: null, identifier: "premium", introPrice: null, price: 23000, priceString: "BDT 23,000.00", productCategory: "SUBSCRIPTION", productType: "AUTO_RENEWABLE_SUBSCRIPTION", subscriptionPeriod: "P1Y", title: "Premium (Dating Vill)", },}Both time returni

JacintNew Member

Wrong Firebase extension version published

Hey Folks,My production application is not working, because Firebase extension version is not correct. I’ve updated my Firebase extension to v0.1.7 and I’m getting this error:`{"code":2,"message":"The version of this extension is not the same. Extension version 0.1.7, Api version: 0.1.6. Please retry the request with the correct version","extension_version":"0.1.7"}` Related Github issue: https://github.com/RevenueCat/firestore-revenuecat-purchases/issues/51I think this commit went wrong: https://github.com/RevenueCat/firestore-revenuecat-purchases/commit/522615658d01213484cfcf7aa55cb648792878f8#diff-e6a35fcf3c90f75b27c14eb559ddcf8cd259b4e1a2cf49f73d3ed9f91229fccdR31

Bikelabyrinth DevNew Member

Offerings can't be fetched from AppStoreConnect

Hi cool revenuecats and kittens,We have built an app and we are working with revenuecat to facilitate in-app subscriptions. We’ve set everything up correctly, but for some reason there is still something going wrong in getting the subscriptions for iOS. It works for Android. We have tried to debug and found the following:When we try to await Purchases.getOfferings(), this is the output that we are getting: [Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-empty] If we try to send API calls directly to RevenueCat using postman, we do get offerings back from the API. Just like this code we tried in-app, that seems to work. const options = { method: "GET", headers: { accept: "applica

MarcdevNew Member

[EAS][RevenueCat SDK] Test on Android device

Hi ! I am configuring the SDK in a React Native app in Expo, using eas build.The doc indicates the following :To see your configured products in your Android app, you’ll need to upload this APK to Google Play. This APK does not need to be released to production—uploading it to an internal track is sufficient.But the APK built to test the app in the device can not be uploaded to the Play Store since they only accept .aab files Trying to get the offerings in my app triggers the following errors :There is an issue with your configuration. Check the underlying error for more details.at node_modules/react-native/Libraries/BatchedBridge/NativeModules.js:105:59 in promiseMethodWrapperat node_modules/react-native-purchases/dist/purchases.js:266:33 in __generator$argument_1at node_modules/react-native-purchases/dist/purchases.js:31:43 in stepat node_modules/react-native-purchases/dist/purchases.js:14:30 in <anonymous>at node_modules/react-native-purchases/dist/purchases.js:5:40 in fulfill

DalmazioActive Member

Where to Configure RevenueCat When Using Custom User Ids?

Docs say not to configure RevenueCat in -application:didFinishLaunchingWithOptions: when using custom user ids since iOS 15+ prewarming. Instead configure in your root view controller’s initialization method. Which ‘initialization’ method is that? The +initialization factory method, or the -init instance method? https://www.revenuecat.com/docs/user-ids#provide-app-user-id-on-configuration Provide App User ID on configuration ❗️iOS 15+ PrewarmingIn certain cases, iOS may prewarm your app - this essentially means your app will be launched silently in the background to improve app launch times for your users.If you are not using RevenueCat's anonymous IDs as described above, and are instead providing your own app user ID on configuration, do not call configure in application:didFinishLaunchingWithOptions:. Instead, call the configure method in your root view controller's initialization method.

ryanmNew Member

SyncPurchases does not migrate non-consumable purchases

Howdy!My iOS app previously had a single “Unlock Pro” non-consumable iap (not using RevenueCat), and now I’ve setup and implemented subscription plans using RevenueCat.It works great, except migrating the old legacy non-consumable purchase is not working. On the latest version of the iOS SDK, I hit this line when I call syncPurchases.Is it a bug that that code ignores non-consumable purchases? It was introduced by this PR, in December. I downgraded to iOS SDK 4.15.5 (before the release with that code) and syncing the legacy non-consumable purchase seems to have worked as expected.Would love some advice on this. Would you recommend releasing with the 4.15.5 version of the sdk?(also, THANK YOU for making the iOS sdk open source ❤️)

MadSPSNew Member

Pending payment - Handle slow test card (Google Play)

Hi everyone!I am working on a game in Unity and have noticed that when i use the Test Card: “Slow test card, approves after a few minutes”, that i get an error: “PAYMENT_PENDING_ERROR”. This can be because of parental controls etc, but not in this case! When getting this error i have no way of giving the users their IAP product that they just purchased (when the payment goes through eventually). I have been looking at different options, but there is no perfect answer. How are you personally handling this? Related post about the same thing from 2020: https://github.com/RevenueCat/purchases-flutter/issues/60Another post: I actually though about implementing something in the like of saving the “customerInfo.NonSubscriptionTransactions” on the local device, when a purchase is succesful and then on startup comparing the local and the list recieved from CustomerInfoRecieved, but this is not bullet proof and might cause a user who has purchased something to get the same reward multiple times

1
2
3
4
5
6
7
...
39

Page 4 / 39

Badge winners

kity-847e4fhas earned the badge Join the Fray
Mehmethas earned the badge One Year Wiser
Simon Kravishas earned the badge One Year Wiser
Babken Muradkhanyanhas earned the badge One Year Wiser
Developer Devhas earned the badge One Year Wiser

Show all badges

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

‏‏‎ ‎

Authenticate with RevenueCat

Log in to the Community

‏‏‎ ‎

Authenticate with RevenueCat

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK