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  • 1,773 Posts
  • 5,388 Replies
1773 Posts
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SkmbrNew Member
asked in SDKs
Upgrading from cordova-plugin-purchases to purchases-capacitor

I’ve just noticed that there is now an official Capacitor plugin, having been using the cordova plugin in my Capacitor app for the last few years.Can anyone tell me if this is a drop-in replacement or will I need to do some rewriting?Thanks!

131
Ryan Glanz
RevenueCat Staff
20 days ago
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DevGrupaChNewcomer
asked in SDKs
Android - Unable to purchase subscription after switch to other user.

Hi.I am not able to purchase subscription for other user after purchase some subscription on the other account.Steps:User A login + Purchase.logIn(userAId)User A purchased some subscription - SuccessUser A logout + Purchase.logOutUser B login + Purchase.logIn(userBId)User B purchasing some subscripton - Failed - Error, gathering informtion from the server, PG-GEMF-O1. Android, React native, Expo, Google Play, SubscriptionWhy this happend?How to solve it? Please help!Thank you

121
Ryan Glanz
RevenueCat Staff
20 days ago
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tjkhNewcomer
asked in SDKs
The setter 'observerMode' isn't defined

I got the folloing error after updagting purchases_flutter from 6.26.0 to 8.1.3. I am using Android studio on iMac. How can I fix this errorThe setter 'observerMode' isn't defined for the type 'PurchasesConfiguration'. (Documentation)  Try importing the library that defines 'observerMode', correcting the name to the name of an existing setter, or defining a setter or field named 'observerMode'.This is my code:PurchasesConfiguration configuration;  if (StoreConfig.isForAmazonAppstore()) {    configuration = AmazonConfiguration(StoreConfig.instance.apiKey)      ..appUserID = null      ..observerMode = false;  } else {    configuration = PurchasesConfiguration(StoreConfig.instance.apiKey)      ..appUserID = null      ..observerMode = false;  }  await Purchases.configure(configuration);} // end

201
jeffrey_bunn
RevenueCat Staff
21 days ago
A
alex-simpson-407c60Newcomer
asked in SDKs
Expired subscription appearing as Active

Issue:I have a sandbox subscription that expired over 6h ago, but it still returns in the active entitlements.The expiration date in the customer info from flutter sdk is: expirationDate: 2024-09-28T14:07:31Z. The current date is 2024-09-29T06:00:00Z. However, isActive is still true. I guess possibly a caching issue, but 6h seems a bit long? On the revenuecat website when I search the user it shows the annual package expired as expected. The issue is just with the sdk result.Any ideas on how to fix? Don’t want to push to live if some bug here. Json output:Here is relevant part of the entitlements json: {entitlements: {all: {premium: {identifier: premium, isActive: true, willRenew: true, latestPurchaseDate: 2024-09-28T13:07:31Z, originalPurchaseDate: 2024-09-23T02:20:56Z, productIdentifier: vb_1y, isSandbox: true, ownershipType: PURCHASED, store: APP_STORE, periodType: NORMAL, expirationDate: 2024-09-28T14:07:31Z, unsubscribeDetectedAt: null, billingIssueDetectedAt: null, productPlanIde

131
joan-cardona
RevenueCat Staff
21 days ago
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AlykurNewcomer
asked in SDKs
App User ID

Hello,I read the documentation and if I understand well, if the user purchases a subscription then it will be linked to the app user ID.In my case, I do not provide any custom user IDs. What happens if the user uninstalls, then reinstalls the app ? He will lose his premium status since the app user ID won’t be the same.What can I do ?

131
joan-cardona
RevenueCat Staff
21 days ago
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Jack DeanNew Member
asked in SDKs
Ionic's Purchases plugin can't get any entities

So I'm using the @ionic-native/purchases plugin for setting up in-app subscriptions. The only plugin-related code I have is    this.purchases.setDebugLogsEnabled(true);    this.purchases.setup(environment.purchasesAPIKey, appUserID);on the app's initializing.And then in another component:    this.purchases.getPurchaserInfo().then((purchaserInfo) => {      console.log('purchaserInfo:', JSON.stringify(purchaserInfo));    });    this.purchases.getOfferings().then((offerings) => {      console.log('offerings:', JSON.stringify(offerings));    });    this.purchases.getProducts(['product1_test']).then((products) => {      console.log('products:', JSON.stringify(products));    });    console.log('appUserID:', this.purchases.getAppUserID()); All the methods return empty lists / objects, e.g.:offerings: {"all":{},"current":null} Even though the underlying request that I found in Android Studio's Profiler gives back proper offerings data:{  "current_offering_id": "default",  "offerings":

1221
A
21 days ago
ptorab
ptorabNew Member
asked in SDKs
"Fetch or cached (and error)" policy for getCustomerInfo

Is there a fetch policy for getCustomerInfo that translates to,Go to network, get the most recent If network fails, use cache if not stale Return error if cache is staleBasically, “fetchedOrNotStaleCached”, borrowing from the policy names below. Is there any reason this is not supported (so I don’t try to create it through extra code either)? I thought maybe a rate limit is behind this, but not sure now (it seems a rate limit of 5 minutes for this type of policy for example would become effectively “notStaleCachedOrFetched”).    public enum CacheFetchPolicy: Int { /// Returns values from the cache, or throws an error if not available. case fromCacheOnly /// Always fetch the most up-to-date data. case fetchCurrent /// Returns the cached data if available and not stale, or fetches up-to-date data. /// - Warning: if the cached data is stale, and fetching up-to-date data fails (if offline, for example) /// an error will be returned instead of the outdated cached data.

221
Ryan Glanz
RevenueCat Staff
21 days ago
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Mr PieNew Member
asked in SDKs
Apple Server Notification Forwarding URL not working (but only in production)

Hello. For some reason the purchases work perfectly in sandbox but production it’s not working. I can see the purchase in my revenuecat dashboard, but I don’t see any logs in my server. To make sure I deleted the app and re installed the development build to make another purchase, and it worked perfectly, meaning the purchase appears in the RC dashboard but I also can see the logs in my server.It’s crucial that this works because it’s my server that adds the tokens to the customer’s account. I should mention that the app became available just a couple of hours ago in the appstore, so maybe there is something about that. And that I double checked I entered the RC URL for both sandbox and production in the Apple Appstore app information: Hopefully somebody knows what the problem could be.Thank you for your help

384
M
22 days ago
J
jamiejamieMember
asked in SDKs
Paywall support for Ionic React / Capacitor

The new paywall feature looks amazing!  Is it possible to use with capacitor (I think not but wanted to verify) and when might it be available?  Any suggestions of workarounds for the interim?  Thanks! 

44823
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22 days ago
ptorab
ptorabNew Member
asked in SDKs
Best practice to tell if purchase is in progress (including across re-launch)

I’m relatively new to iOS/Swift, and completely new to the RC SDK. I’ve made some progress with the SDK purchase flow and Apple sandbox testing. I’m trying to figure out the best practice to determine if a purchase is in progress—something robust that can persist across app re-launch—so the UI can properly reflect that.From the sample app (Magic Weather) code and documentation, Swift try/await format (which I assume is recommended over completion handlers) seems to be the proper way to call purchase(). Is this correct?Managing an isPurchasing property, as in the sample code below, is straightforward; what if the purchase takes longer than user’s patience, and for that (or any other) reason, app is terminated and re-launched before purchase is complete? Is there any API that could return something like “purchase in progress” or similar to help get the fresh app state back on track? Is this something that apps even consider?do {    let result = try await Purchases.shared.purchase(package

211
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RevenueCat Staff
22 days ago
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hephcraftNewcomer
asked in SDKs
Does react-native-purchases-ui support Expo

I  received this error when tried to build my app on EAS after installingnpx expo install react-native-purchasesnpx expo install react-native-purchases-ui Run script build phase 'Create Symlinks to Header Folders' will be run during every build because it does not specify any outputs. To address this warning, either add output dependencies to the script phase, or configure it to run in every build▸ ** ARCHIVE FAILED **▸ The following build commands failed:▸ SwiftCompile normal arm64 Compiling\ PurchasesPlugin.swift /Users/expo/workingdir/build/node_modules/react-native-purchases-ui/ios/PurchasesPlugin.swift (in target 'RNPaywalls' from project 'Pods')▸ SwiftCompile normal arm64 /Users/expo/workingdir/build/node_modules/react-native-purchases-ui/ios/PurchasesPlugin.swift (in target 'RNPaywalls' from project 'Pods')▸ (2 failures)** ARCHIVE FAILED **The following build commands failed: SwiftCompile normal arm64 Compiling\ PurchasesPlugin.swift /Users/expo/workingdir/build/node_modules/r

421
H
RevenueCat Staff
22 days ago
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Silfalion-164ca8Member
asked in SDKs
does cancelling a subscription with free trial then resubscribing resets the last purchase date?

Hello 👋, In our app we show the a 30 day badge next to the offer we show to the user. We also keep that badge after the user has bought the subscription. The user is now allowed to subscribe a second time, so we found ourselves in this situation: - if a user never subscribed, show the period the offer object has, np here- if they subscribed to this offer, use the expiration date minus the last purchase date rounded to the day to show the 30 days. Our concern is now if a user cancels their subscription before the trial ends then resubscribe, will the expiration time and more importantly, the latest purchase date change? I'm not sure a user can purchase a subscription if he's on it's free trial, even if canceled. Didn't find info on this so I'd appreciate any insight that you have. Thank you.

121
wes_clark
RevenueCat Staff
22 days ago
Vlad Hudnitsky
Vlad HudnitskyNew Member
asked in SDKs
Purchases getOfferings error 23, for some Android users

Hi RevenueCat team!I know this issue has about 63 😵 questions posted by a community and they have different reasons, so I guess you could be biased not wanting to solve this annoying bug. However it affects to many users and I just can’t let it live, so I’m seeking for your support. The background:I’m using the latest version your Flutter package `purchases_flutter: ^4.10.0`. I’ve been seeing this issue since upgrade to 4.x.The issue appears only for some android users, the app has about 8000 DAU, and in Crashlitycs there are about 200 daily errors related to that issue. For the rest of android users it seems to work fine. I also never were able to reproduce it internally.  The devices distribution is the following:72% - samsung 5% - HUAWEI 5% - TECNO MOBILE LIMITED 3% - Sony 15% - Other (11)  The exception is the following:flutter_error_exceptionPlatformException(23, There is an issue with your configuration. Check the underlying error for more details., {code: 23, message: There is

17068
D
23 days ago
K
kunga_tashiNew Member
asked in SDKs
[EXPO] How to fetch products from RevenueCat? Why does Purchase.getProducts(['productId']) return empty array?

I have created a product in google play console, and I also created a revenuecat product with the same id, but the the following line of code returns an empty array.// Fetching all products by passing an array of their product_idconst products = await Purchases.getProducts(['product_id']);// Printing the list of products available.console.log(products); // Example response:[]Project info:Expo SDK version: 45 React native: 0.68.2 react-native-purchases: 4.6.1 Device tested: android

189712
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23 days ago
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TonyDedicated Member
asked in SDKs
"View sandbox data" toggle is disabled

I just made my first iOS sandbox purchase using the RevenueCat Flutter SDK. Then I went to my dashboard and could not find the fake purchase. I looked at the docs and it claims I need to toggle my view sandbox data ON. The issue is that this toggle is disabled. When I hover I get the “not-allowed” cursor. Why would this toggle ever be disabled? 

9619
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23 days ago
Tim Mitra
Tim MitraHelper
asked in SDKs
Update customerInfo after successful purchase with Paywall's PayWallView?

Hi, I’m using the PaywallView in my app after the user creates 5 records. When the user tries to add a record greater than 5, the Paywall displays.However I don’t know how to update my logic if the user successfully purchases a subscription. The Pay wall dismisses after “you’re all set” displays. Is there a callback I can use to update the local state of the subscription? Does .sheet(isPresented:_) have an onEnded or the like where I can call Purchases.shared.customerInfo() ?I can check the in a task when the view loads… but not sure how to update the state during/after the purchase

4738
ptorab
24 days ago
C
centz-9b54efNew Member
asked in SDKs
onPurchaseCompleted not being called - React Native

I have the same problem as this post:  but im using react native sdk, after completing the purchase onDismiss is called

162
C
25 days ago
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dev_rheniumNew Member
asked in SDKs
Annual Offering is there but monthly is null

I am facing an issue with my Flutter app. I have a subscription that includes two products: an annual and a monthly option. Both products are correctly set up in Apple and RevenueCat. However, in my Flutter App when I fetch the offerings the annual product appears, while the monthly product shows up as null. Why is this happening?

272
kaitlin
RevenueCat Staff
25 days ago
andyallen
andyallenNew Member
asked in SDKs
Add a video to paywall?

Is there a way to add a video to the existing fullscreen paywall in place of the image?

151
wes_clark
RevenueCat Staff
27 days ago
J
JayCoNew Member
asked in SDKs
What is causing "There is another request in flight trying to perform the same action"?

Within a local Xcode testing environment we sometimes run in to the following error (which is received from RevenueCat):Error Domain=RCBackendErrorDomain Code=7638 "There is another request in flight trying to perform the same action."This is the error that we receive back when we try and make a purchase (within the following code block): func purchase(package: Package, completion: @escaping (InAppPurchaseResult) -> Void) { purchasePackage(package) { _, purchaserInfo, error, userCanceled in if userCanceled { completion(.userCancelled) } else if let error = error { completion(.failure(error)) print(error) print(error.localizedDescription) } else if purchaserInfo?.entitlements.all["unlocked"]?.isActive == true { completion(.success) } else { // According to RevenueCat doc it should never happen } } }Even though we receive

82510
C
27 days ago
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mayank-d8dd8bNew Member
asked in SDKs
Restore Purchase is not updating customer information

Hi All,I have more than 15k active user and only handful of people having this issue. The customer created the account but we are unable to see his transaction history, upon further inspection we found out that the user is already paying for the subscription, it’s just RC don’t recognize it.After following the below doc, I realize that we might have to add restore Purchase functionality to overcome this issue. After testing in sandbox we got a weird issue which says :-“😿‼️ There is already another active subscriber using the same receipt.” which is coming from the API with endpoint “/v1/receipts”. NOTE:- Both the sandbox and app account are new so there is no way that the sandbox had an previous purchase history. Now I am a bit confused and really want to sync everything for these users, I am looking forward for a saluting from this community. Thanks & Regards Mayank Sharma

232
M
27 days ago
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bvrltNew Member
asked in SDKs
Error syncing incomplete purchase

When I try to sync purchases on one of my devices, I get the following error:Error syncing purchases StoreTransaction(orderId=null, productIds=[plus_upgrade], type=INAPP, purchaseTime=1641997886514, purchaseToken=<redacted>, purchaseState=UNSPECIFIED_STATE, isAutoRenewing=null, signature=<redacted>, originalJson={"productId":"plus_upgrade","purchaseToken":"<redacted>","purchaseTime":1641997886514,"quantity":1,"developerPayload":null}, presentedOfferingIdentifier=null, storeUserID=null, purchaseType=GOOGLE_RESTORED_PURCHASE, marketplace=null, subscriptionOptionId=null, replacementMode=null). Error: PurchasesError(code=UnknownBackendError, underlyingErrorMessage=Backend Code: 7651 - The payment for this non-subscription product is not complete., message='There was an unknown backend error.')On the Play Console, I see that this in-app purchase has been refunded and it has a proper order ID.Any idea?

212
G
27 days ago
V
vladislav.cusnirNewcomer
asked in SDKs
Need Solution for Managing Google Play Subscription Upgrades/Downgrades in React Native with Paywall

Hi, I’ve been using Paywall with React Native, and it’s been great so far, but it doesn’t handle subscription upgrades/downgrades for Google Play, which is a major issue.Without this essential feature, Paywall becomes almost unusable for managing multiple subscriptions on the Play Store.Are there any solutions to make RevenueCat Paywall work for upgrades/downgrades with Google subscriptions in React Native?

291
kaitlin
RevenueCat Staff
27 days ago
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nathan-371634Newcomer
asked in SDKs
Check if user is logged into Play Services

I am using Flutter, fyi.How do I check that the user is logged into their google account (and Play Services) on their device, so that I don’t get an error when I show the paywall?

131
Ryan Glanz
RevenueCat Staff
28 days ago
A
arindam-dey-61d9b4Newcomer
asked in SDKs
😿‼️ The operation is already in progress for this product. [purchases]

offering] DEBUG: ℹ️ Skipping products request for these products because they were already cached: ["pinqin_10_skill_coins"][purchases] INFO: 💰 Purchasing Product 'pinqin_10_skill_coins'[error] ERROR: 😿‼️ The operation is already in progress for this product.[purchases] ERROR: 💰 Product purchase for 'pinqin_10_skill_coins' failed with error: Error Domain=RevenueCat.ErrorCode Code=15 "The operation is already in progress for this product." UserInfo={NSLocalizedDescription=The operation is already in progress for this product., readable_error_code=OPERATION_ALREADY_IN_PROGRESS_FOR_PRODUCT_ERROR, source_function=addPurchaseCompletedCallback(productIdentifier:completion:), source_file=RevenueCat/PurchasesOrchestrator.swift:986}along with this whenever I am restarting the project , it works fine without this error.

161
joan-cardona
RevenueCat Staff
28 days ago

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