Home
- - Knowledge base
  - Welcome Guide
  - About the Community4
Developer Docs
Changelog

Community
Get Help
SDKs

SDKs

Get help with your SDK implementation.

833 Posts
2,491 Replies

When you subscribe we will email you when there is a new topic in this category

833 Posts

Recently active

Most replies Most views Newest first

purchaserInfo when no connectivity

How does the SDK work when there is no cell or wifi? Which methods will work on device-only, and which ones need connectivity to complete? Will there be a noticeable delay to the call? (Is there a doc describing this?)The case is where you want to test for a valid iOS subscription/entitlement, but there is no network available. Does it work?

ViktorNew Member

Is it possible to avoid anonymous users completely?

HiWe’re trying to configure a flow where user subscription is strictly bound to their account. In our mobile app we identify users by their personal accouns and provide a way to sign in / sign up and sign out directly in the app. So it’s possible to have a state when there’s no user id.We used Block restores setting (btw, thanks for this update - it’s much simpler now!) and applied the recommended way of identifying users with login/logout mehtods as described here. However with this approach when we register a new user the RevenueCat creates a subscriber with anonymous Original App User ID and then aliases the actual user id and setups App User ID field with it.While this is totally expected according to the documentation, it looks confusing in our flow where user can subscribe only with active account and thus already having actual identifier. What we’re trying to achieve is to always have users with single identifier (i.e. Original App User ID == App User ID) without aliases as we’r

StratocasterNew Member

Consume purchases Android

Hello! How can I consume a purchase via sdk on Android? Thank you

EvgenyNew Member

Сan't get a consumable product in the list of products (Play Store)

I can't get a consumable product in the list of products, although information about subscriptions comes without problems - in Google playThe product is active, but it is not in the resulting list :(

ConstantineNew Member

AppStore rejection - no check for the existing receipt. Is 'syncPurchases' safe to spam?

Hello,I tried to search for a similar case - couldn’t find anything.My macOS app got rejected for the following reason, as if Revenue cat doesn’t check for the existence of a purchase receipt.We noticed that your app does not check for the existence of a purchase receipt, which can prevent in-app purchases from being correctly processed. Next StepsWe recommend implementing receipt validation to resolve this issue. At a minimum, the app will need to check for the existence of an App Store receipt and exit at launch with a status of 173 if it does not exist. See Validating Mac App Store Receipts for more information. I assume syncing purchases might solve the problem but the documentation says to use this API only for migration - https://docs.revenuecat.com/docs/migrating-existing-subscriptions. I don’t want to sync it for every install. Actually I’m not even certain it is going to check for the receipt if i call that.Best Regards,Konstantin

Joe LiNew Member

[REST API] How can I get my current offering's packages data?

Hello guys, I’m currently building a landing page and in my backend I want to render a page that lists my current offering’s packages prices. But I can’t seem to get that data or find an endpoint that returns it.What am I missing? Thanks in advance!

WalterHelper

When is an anonymous App ID really changed?

HiI want to implement a Free 3 day Trial period before purchasing.I would like to use “FirstSeen” from purchaserInfo. Documentation means that:“ In the event that the user deletes and reinstalls the app, a new random App User ID will be generated.”But when testing and uninstalling/reinstalling… i always got the same AppUserID and the FirstSeen doesnt change - that would be fine… but the docu says other things. How is it actually? ThanksWalter

Michele LaurelliNew Member

Android trial period not showing in payment sheet for React Native app

Hello we have tried both options but Trail priod is not working doPurchase = async () =>{try {await Purchases.purchaseProduct("gold_299_pf", null, Purchases.PURCHASE_TYPE.SUBS);}catch (error) {console.log(error)return}}=================doPurchase = async () =>{ console.log("testng"); try {const offerings = await Purchases.getOfferings();if (offerings.current.monthly !== null) {const currentOffering = offerings.current.monthly; const { purchaserInfo, productIdentifier } = await Purchases.purchasePackage(currentOffering); if (typeof purchaserInfo.entitlements.active[ENTITLEMENT_ID] !== 'undefined') {console.log("Purchase Success"); }}} catch (e) { if (!e.userCancelled) {Alert.alert('acquisto annullato', e.message); log output========== {"identifier": "$rc_monthly", "offeringIdentifier": "Defult", "packageType": "MONTHLY", "product": {"currency_code": "INR", "description": "Abbonamento Mensile €2,99 con rinnovo automatico", "discounts": null, "identifier": "gold_299_pf", "introPric

ZihuaNew Member

How to reset purchases when users switch Apple accounts

I noticed that when a user bought an IAP (no-consumable) on a macOS device, and then switched to a different Apple account, the new account still had access to pro features. I tried restarting the app and clicking the restore purchases button (which called `Purchases.shared.restoreTransactions`) but they didn’t help. I think the cause is Apple doesn’t refresh receipts for apps when a new account is signed in. I’m wondering if that is expected and what is the best practices to deal with that (ex should we just ignore those cases or there is a method to refresh receipt explicitly (and if that’s the case, should we invoke that method on every launch?)).

Don SimoneHelper

why are sandbox tests using observer mode not showing up in RC?

Configured an iOS app for observer mode to run alongside our existing iOS storekit implementation. After two subscription tests in Sandbox, no data appears in RC. I seem to be missing something, but have followed the docs I find regarding observer mode. I can see through device settings>app store>sandbox that the subscription test is active and my app behaves as such, so I know the sandbox transactions exist. Thanks.

Jack DeanNew Member

Ionic's Purchases plugin can't get any entities

So I'm using the @ionic-native/purchases plugin for setting up in-app subscriptions. The only plugin-related code I have is this.purchases.setDebugLogsEnabled(true); this.purchases.setup(environment.purchasesAPIKey, appUserID);on the app's initializing.And then in another component: this.purchases.getPurchaserInfo().then((purchaserInfo) => { console.log('purchaserInfo:', JSON.stringify(purchaserInfo)); }); this.purchases.getOfferings().then((offerings) => { console.log('offerings:', JSON.stringify(offerings)); }); this.purchases.getProducts(['product1_test']).then((products) => { console.log('products:', JSON.stringify(products)); }); console.log('appUserID:', this.purchases.getAppUserID()); All the methods return empty lists / objects, e.g.:offerings: {"all":{},"current":null} Even though the underlying request that I found in Android Studio's Profiler gives back proper offerings data:{ "current_offering_id": "default", "offerings":

sereisogluMember

Can I edit user's “Aliases"?

Hi there.Can I edit user's “Aliases"?

Dennis Concepción MartínNew Member

How can I implement Promoted in-app purchase?

Hi there,I’ve been searching for a few days how to implement promoted in-app purchases in my app with RevenueCat. My environment:RevenueCat SDK version is 3.12.2 iOS platform iOS 14 Xcode 12.5.1ResearchI’ve found this question in Github. I’ve also read the SDK reference.QuestionNow, SwiftUI apps launch using a custom struct that conforms to the App protocol, so there is no AppDelegate file anymore. My App struct is something like that:@mainstruct SimoleonApp: App { init() { Purchases.configure(withAPIKey: "KEY") } var body: some Scene { WindowGroup { ContentView() } }}My question is, where do I have to place the following function to support promoted in-app purchases?func purchases(_ purchases: Purchases, shouldPurchasePromoProduct product: SKProduct, defermentBlock makeDeferredPurchase: @escaping RCDeferredPromotionalPurchaseBlock) { makeDeferredPurchase { (transaction, info, error, cancelled) in if let purchaserInfo = info {

tinaRevenueCat Staff

How upgrades/downgrades work on iOS and Android

Note that developers (you) cannot change a customer's subscription directly. The app stores do not allow developers to upgrade or downgrade a subscription on behalf of a customer. Only a customer can change their subscription.iOSThere are no code changes required to support upgrades, downgrades, and crossgrades for iOS subscriptions in your app. A customer can upgrade, downgrade, or crossgrade between subscriptions as often as they like.According to Apple, when a customer changes their subscription level, access to the new product can vary depending on the new product:Upgrade. A user purchases a subscription that offers a higher level of service than their current subscription. They are immediately upgraded and receive a refund of the prorated amount of their original subscription. If you’d like users to immediately access more content or features, rank the subscription higher to make it an upgrade.Downgrade. A user selects a subscription that offers a lower level of service than thei

WalterHelper

How to check the period of purchasablePackage?

Hi!Has anyone a code snipplet for SwiftUI receiving the period of a purchasable Package?My Code:1: @Published var PurchaseablePackages: [Purchases.Package] = []2: ForEach(PurchaseablePackages.indices, id:\.self) { index in makePurchase(ProductID: PurchaseablePackages[index].product.productIdentifier) }, label: { Text("\(PurchaseablePackages[index].product.localizedTitle) for \(PurchaseablePackages[index].localizedPriceString) “) } } How can i add “per month” or “once in a LifeTime”? ThanksWalter

DmitryKadyrovNew Member

Purchases.shared.restoreTransactions for products

Hey there! I’m gonna to restore user’s purchasesand using this method “Purchases.shared.restoreTransactions { (purchaserInfo, error) in { }” BUT! I’d like check the purchases by Identifier in which indicated in Products, when I address to “purchaserInfo”. How can I implement this?

HariNew Member

PurchaserInfo in empty

When I try to fetch PurchaserInfo in flutter application. getting below response. Empty details. No able to find clear documentation or video to understand this. Please help.Details are belowapp type - Flutter - iOS version. Getting this error while running on iOS simulator. Try to run below code in initS method in a screen.Future<void> initPlatformState() async { Purchases.setDebugLogsEnabled(true); await Purchases.setup(<apikey>); PurchaserInfo purchaserInfo; try { await Purchases.getOfferings().then( (value) => print(value.all), ); purchaserInfo = await Purchases.getPurchaserInfo(); print(purchaserInfo.toString()); if (purchaserInfo.entitlements.all['pro'] != null) { appData.isPro = purchaserInfo.entitlements.all['pro'].isActive; } else { appData.isPro = false; } } on PlatformException catch (e) { print(e); } print('#### is user pro? ${appData.isPro}'); } PurchaserInfo{entitlements: Ent

etralityNew Member

Localization issue, duration always returned in english

We’re trying to display the duration of a subscription using Swift and the IOS SDK but the locale isn’t honored and the duration is always return in english, e.g. “1 Year” instead of “1 Jahr” for german with “de” locale. Does anyone have the same issue?We’re trying to access the localized duration like so:package.product.subscriptionPeriod?.durationTitle.localizedLowercaseAny tipps?

SimonNew Member

Customers being charged, but purchase does not show up in RevenueCat

A common issue in my app has been that 1: The customer got charged2: The purchase does not reach RevenueCat3: The customer reaches out to support.4: I ask them to restore purchases and everything is synced correctly. I did read the article here: But it doesn’t contain much details on how to detect the error. I also reached out to support about this issue and got a pretty unhelpful response from support (and did not get any comment on my follow up emails).“Restoring transactions is our recommendation here. Unfortunately Apple and Google's in-app purchase process makes this a necessity. Beyond that, we don't have any general recommendations.…... Are users are complaining about not getting an entitlement after purchasing? Maybe an action item here is to show UI recommending the user to restore purchases if no entitlements are detected after a purchase. You can get creative here but outside of restoring purchases there's not much else to do..”Is there a way to detect if the user purchased,

Public API key best practices

What is best practice for using Revenuecat Public API keys in Xcode? Are they 'public enough' to just use in source files?

Sofia CHEVROLATActive Member

allowSharingAppStoreAccount deprecated -> Configure in dashboard... but where?

Hi, I’m new to RevenueCat and I’m in the process of refactoring a piece of code using the ‘allowSharingAppStoreAccount’ function. The documentation says:allowSharingAppStoreAccountDEPRECATEDConfigure behavior through the RevenueCat dashboard instead. I’ve looked everywhere in the dashboard, but can’t find any setting that would seem to relate to this?Also, I’m unsure exactly what this function does: is it for instance in case someone creates several accounts in the app with, say, different email addresses, but has a single App Store account? Thanks to anyone who takes the time to help!

Paulo SilvaHelper

unable to track error in React Native

I’m following the supplied examples and was able to list packages and buy one product. Although the process do not reach the end because of a raised error, but the error is very general, and not clear at all. Also it does not have any error code as it was supposed to according to the docs here (https://docs.revenuecat.com/docs/errors#android-errors).My Code:try { const offerings = await Purchases.getOfferings(); if (offerings.current.lifetime !== null) { const currentOffering = offerings.current.lifetime; const { purchaserInfo, productIdentifier } = await Purchases.purchasePackage(currentOffering); if (typeof purchaserInfo.entitlements.active[ENTITLEMENT_ID] !== 'undefined') { console.log("Purchase Success"); } }} catch (e) { if (!e.userCancelled) { console.log(e); }}Let me be clear that the native android purchase popup is correctly shown int the device (real device, not simulator), and the process is succeed by Google.The error object returned is simply this:[Error: There is a

Radek CymborskiNew Member

Error when marking attributes as collecting device identifiers

Hey,I’m using react-native-purchases library and found some issue in Xcode logs. Every time initialise my app is initialised I send identifiers using:useEffect(() => { Purchases.collectDeviceIdentifiers()}, [])RevenueCat is returning error and complaining that IDFV cannot be modified. Am I doing something incorrectly? Below I’m also attaching log. Thank you

dave ciaccioNew Member

What format is PurchaserInfo?

Using RevenueCat for Unity, I am receiving json return values from RC in response to GetOfferings, RestorePurchases, etc. They usually come in the form of a PurchaserInfo object. I can’t find any documentation anywhere on the exact details of what is in this object.Specifically the date values look like this:"originalPurchaseDate":1626733276,"latestPurchaseDate":1626733275EDIT: Ohhh, these Ints are just the values shown by the XCode debugger, in C# the object contains dates in DateTime type. I was looking at the raw json data and wondering what those date numbers stood for. Still trying to find in-depth docs for the C# Type PurchaserInfo, what all is in it and how it behaves.What are these integers and how does one make them into a date? Does any documentation exist detailing the return values from RC calls?Thanks!

Loredo SolaHelper

Purchases.init does not update when called 2 times.

Background: In my flutter app it is possible for a user to sign out and another user to sign in without restarting the app. To support this feature the app calls Purchases.init whenever a user logs in. If the transition is non-sub to sub this works as expected IE the latter user sees their subscription. But this does not work if transition is sub to non-sub. In this case RC fails to update to non-sub and the non-sub user appears to have a subscription until they restart the app and the sub is gone.Fix: reset all data when Purchase.init is called.

1
...
30
31
32
33
34

Page 33 / 34

Badge winners

Jon Magnar Nesvikhas earned the badge Join the Fray
Kathehas earned the badge One Year Wiser
yemdhas earned the badge One Year Wiser
Ezgi B.has earned the badge One Year Wiser
zionhas earned the badge One Year Wiser

Show all badges

Powered by inSided

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

‏‏‎ ‎

Authenticate with RevenueCat

Log in to the Community

‏‏‎ ‎

Authenticate with RevenueCat

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK