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2004 Posts
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N. SchumannNewcomer
asked in SDKs
Amazon: How to know if user is elligible for subscription offering?

Hello! For users who are elligible for a subscription introductory offer, we want to display some sort of promotion. The docs show how we can use the subscriptionOptions property to check for free trial or intro offer phases. However, as stated in the SDK reference, subscriptionOptions is null for Amazon builds. How can we check elligibility on Amazon builds? Is there an alternative way? We have customers on FireTV and it would be a shame if we can’t promote our new subscriptions to them.

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jeffrey_bunn
RevenueCat Staff
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blimatechNew Member
asked in SDKs
npx expo error "no visible @interface for "UIView"

I’m trying to implment RevenueCat for the first time, but I have this error on npx expo or npx expo run ios.

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NoorAliNew Member
asked in SDKs
[TypeError: Cannot read property 'setupPurchases' of null]. React native sdk Error

I keep getting this error in my react native [TypeError: Cannot read property 'setupPurchases' of null] I am running react-native with expo bare workflow and running development build but i keep getting that error. This is my code below in App.tsx useEffect(() => { Purchases.setLogLevel(LOG_LEVEL.VERBOSE); let apiKey = ""; if (isIOS) { apiKey = REVENUECAT_APPLE_API_KEY; } else if (isAndroid) { apiKey = REVENUECAT_ANDROID_API_KEY; } if (!apiKey) { console.error("RevenueCat API key is not set"); return; } Purchases.configure({ apiKey:apiKey }); }, []); I am sure that the api key is being referenced properly and I have also tried upgrading and downgrading the versions of react-native-purchases but i still keep getting this error. Please let me know how to resolve this issue. I have also checked other forums for this issue but still couldn’t find a solution for this. I am currently using "react-native-purchases": "^8.1.0",

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wes_clark
RevenueCat Staff
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VahanNew Member
posted in SDKs
😿‼️ There is already another active subscriber using the same receipt.

I have issue with buying different subscriptions for different users(different user ID’s) with same apple Id.Getting error: 😿‼️ There is already another active subscriber using the same receipt. On dashboard I can see second purchase with first user id. Subscriptions are in different subscription groups.

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Goktug GumusNew Member
asked in SDKs
restoreCompleted/restoreFailure doesn't trigger in PaywallFooter

I have added a `paywallFooter` to my SwiftUI screen and it seems to be working fine. However, I have noticed that the `restoreCompleted` and `restoreFailure` callbacks are not getting triggered. I have observed that the `restoreStarted` callback is getting triggered when the user clicks on the "Restore Purchase" button, but the other callbacks do not seem to be working. .paywallFooter( fonts: CustomPaywallFontProvider(fontName: FontFamily.ZenMaruGothic.medium.name), purchaseCompleted: { customerInfo in // Triggers as expected }, restoreStarted: { // Triggers as expected }, restoreCompleted: { _ in // Doesn't work }, restoreFailure: { _ in // Doesn't work } ) I can see that the restore logic is successful based on the console log, but nothing appears on the screen upon completion, resulting in a poor experience for customers. Could you please help me?

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Manel Simon MartínezActive Member
posted in SDKs
Are purchase receipts available through SDK?

Hello, Currently we are trying to obtain purchase receipts (or any required data to do receipt validation) in order to forward the event and keep track of IAPs on Game Analytics (it’s not an anlaytics tool you are seamlessly supporting atm). Is there any way we can obtain this receipts so we can send the IAP events to GA? We are using RevenueCat Unity SDK. Thanks!

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zaier-med-oussema-001600New Member
asked in SDKs
Payment screen keep showing in an endless loop

Hello, I am trying to add Revenue cat to my IOS flutter app using this package: https://pub.dev/packages/purchases_flutter After i make a purchase with sandbox and the screens show done(in picture 2), I got stuck in the payment screen, even i re-enter my credentials and pay again the app keeps showing me tha payment screen over and over (i got stuck in this function: Purchases.purchaseStoreProduct it does not return any CustomerInfo even though I paid and the ios screen shows done.). I checked snadbox in revenue cat dashboard but all of my payment did not get persisted. Can someone help me, and thanks in advace. Here is my code(Picture 1):

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JustinNew Member
asked in SDKs
Consumable IAPs & Login

In apps that sell consumables items (e.g. gems), from what I understand, it’s necessary to provide a server to track the gem balance for a particular user. I’m not clear on what the requirements are for the origin of that user. Is there a way to avoid creating auth flows in the mobile app and rely upon RevenueCat to coordinate the various anonymous IDs associated with the Apple ID? Can this work between app deletes and re-installs? In summary: Is there a way to track consumables (and the their balances) between app re-installs without needing to implement auth in the client. Thanks!

1193
Andy Dent
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volzeyHelper
asked in SDKs
Expo Go | Purchases SDK doesn't work during Production

Hello everyone! Everything works perfectly in Development build, but nothing related to Purchases SDK works during Production build. Here’s a snippet of code which I’ll use as an example async function checkPremium () { try { if ( Platform .OS == "android" ) { Purchases . configure ( { apiKey : revenuecat . google } ); } else { Purchases . configure ( { apiKey : revenuecat . apple } ); } const customerInfo = await Purchases . getCustomerInfo (); alert ( "customerInfo: " , customerInfo ); return typeof customerInfo . entitlements . active [ "premium" ] !== "undefined" ; } catch ( err ) { alert ( JSON . stringify ( err )) return undefined ; } } After putting alerts in different places, it turned out I got an error at Purchases.configure part. Note that the apiKey works and is correctly passed as an argument. I tried to alert the error normally without JSON.stringify and it’s empty, same with JSON.stringify. I’m currently testing the production build through the following command: npx exp

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tibbsa_vmNewcomer
asked in SDKs
RevenueCat claims a Flutter app is using an old Google Billing library when it isn't

I am supporting a client Flutter project that uses RevenueCat for subscription processing. Earlier this summer, planning ahead for the Google billing library deprecations, we upgraded the RC dependencies. Google itself had been warning that the app needed an update. The current in-store version uses purchases_flutter v6.29.4, and Google Play Store is content that we accomplished the upgrade as required. However, the client keeps getting emails like the below from RevenueCat suggesting that there is a problem. I do not know how RevenueCat is determining what version of the library is being used. Google’s dashboard itself says that the only active users in the last 60 days have been on the latest version of the app, although there ARE supposedly 20 devices out there somewhere that still have an old version installed. (They don’t seem to be active, if the DAU metrics are accurate.) Is there some way, within RevenueCat itself, to see why it’s sending these warnings? Google is deprecating P

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sharif
RevenueCat Staff
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community-6b831bNewcomer
asked in SDKs
RevenueCat Paywall Component Causing Crash on Android - NoSuchMethodError in AnimatedContent Method

I'm encountering a crash on Android when trying to display the RevenueCat paywall component in my React Native app. The same component works fine on iOS, but on Android, the app crashes with the following error: java.lang.NoSuchMethodError: No static method AnimatedContent(Ljava/lang/Object;Landroidx/compose/ui/Modifier;Lkotlin/jvm/functions/Function1;Landroidx/compose/ui/Alignment;Ljava/lang/String;Lkotlin/jvm/functions/Function4;Landroidx/compose/runtime/Composer;II)V in class Landroidx/compose/animation/AnimatedContentKt; or its super classes Steps to Reproduce: Implement the RevenueCat paywall component in the app. import React, { useEffect, useState } from 'react'; import { View, ActivityIndicator, Text } from 'react-native'; import Purchases from 'react-native-purchases'; import RevenueCatUI from 'react-native-purchases-ui'; const PayWallScreen = ({ navigation, route, setLoading }) => { const [offerings, setOfferings] = useState(null); const [loading, setLoadingState] = useState(

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nathanael540Newcomer
asked in SDKs
nonSubscription: how to get status from purchaseStoreProduct?

I'm working on an app that offers different one-time payment products. I’ve got a product (remove_ads) tied to an "entitlement" that removes ads from the app forever. I tested it, and it’s working great with the code: try { final premiumProduct = _products?.firstWhere((element) => element.identifier == 'remove_ads'); if (premiumProduct == null) return false; final customerInfo = await Purchases.purchaseStoreProduct(premiumProduct); if (customerInfo.entitlements.all["remove_ads"]?.isActive ?? false) { _isPremium = true; return true; } else { return false; } } catch (e) { return false; } Now, I need to add new products (coins_100, coins_500, and coins_1000) that aren’t linked to any "entitlement." I just want them to be consumed immediately after purchase using Purchases.purchaseStoreProduct. Future<bool> buyProduct(StoreProduct product) async { try { final customerInfo = await Purchases.purchaseStoreProduct(product); // How to check if the purchase was successful? } catch (e) { return f

161
joan-cardona
RevenueCat Staff
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tom-tmpNew Member
asked in SDKs
Data safety violation after upgrading purchases_flutter

Hello! My app is made using flutter and purchases_flutter. About a month ago I upgraded purchases_flutter from 5.6.5 to 6.30.2. The software update has been accepted, but a few days ago I received the following message: We found an issue in the following area(s): Version code 26: Policy Declaration - Data Safety Section: Device Or Other IDs Data Type - Device Or Other IDs (some common examples may include Advertising ID, Android ID, IMEI, BSSID, MAC address) I checked my merged manifest file and there is no <uses-permission android:name="com.google.android.gms.permission.AD_ID"/> code inside manifest. I’ve seen this article: Google Play's Data Safety and it talks only about purchase history (financial data). In my existing data security form, I declared that the application does not process any data (I have not seen the above mentioned article before). What to do? Submit a declaration on processing only financial data (Google clearly writes about Device Or Other IDs). Is it possible th

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m4rcotoniNewcomer
asked in SDKs
Could not resolve com.revenuecat.purchases:purchases-hybrid-common-ui:13.0.1 - react-native-purchases-ui - android

Hey guys I facing this issue trying to use the react-native-purchases-ui, when I tri to build running npx expo run:android I receiving this error. My packages: "expo": "~51.0.28","@expo/config": "~9.0.0","@babel/core": "^7.20.0","react-native": "0.74.5","react-native-purchases": "^8.0.1","react-native-purchases-ui": "^8.0.1", My build config: [ "expo-build-properties", { "ios": { "useFrameworks": "static" }, "android": { "compileSdkVersion": 34, "targetSdkVersion": 34, "buildToolsVersion": "34.0.0", "minSdkVersion": 24, "enableProguardInReleaseBuilds": true, "enableShrinkResourcesInReleaseBuilds": true, "enablePngCrunchInReleaseBuilds": true } } ] FAILURE: Build failed with an exception. * What went wrong:Could not determine the dependencies of task ':app:processDebugResources'.> Could not resolve all dependencies for configuration ':app:debugRuntimeClasspath'. > Could not resolve com.revenuecat.purchases:purchases-hybrid-common-ui:13.0.1. Required by: project :app > project :react-nat

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Cesar
RevenueCat Staff
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william_OMember
asked in SDKs
Android AppInBackground is always true even when app is at foreground

Hi, I’m using the latest version of RevenueCat SDK on Android 5.7.1. I’ve noticed in debug logs that `AppInBackground` is always `true` even through the app is at foreground. This has caused some issues, such as cache not being updated in time. IIUC if app is in background, the SDK only updates cache once a day instead of the default 5 mins. Also, I realise that offerings are not being cached at app launch. When I start the activity with paywall, there’s always a noticeably delay of 2-3s to fetch the offerings. I’m not sure if this is related to `AppInBackground` always being `true`. Here’s a complete list of debug logs when I open the app ``` 2023-02-14 01:15:11.298 30603-30603 [Purchases] - DEBUG com.yygg.note.app D ℹ️ Debug logging enabled2023-02-14 01:15:11.298 30603-30603 [Purchases] - DEBUG com.yygg.note.app D ℹ️ SDK Version - 5.7.12023-02-14 01:15:11.298 30603-30603 [Purchases] - DEBUG com.yygg.note.app D ℹ️ Package name - com.yygg.note.app2023-02-14 01:15:11.298 30603-30603 [Pu

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Cesar
RevenueCat Staff
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Mathieu-DMember
asked in SDKs
Android AppInBackground is always true even when app is at foreground

Hello, I’m using the latest Revenue Cat SDK (8.4.0) and i’m trying to do the following use case in Sandbox : Subscribe to a monthly subscription Immediately refund it from Revenue Cat dashboard Open the app and see that the premium content is no longer available for the user I’m calling Purchases.sharedInstance.getCustomerInfoWith(fetchPolicy = CacheFetchPolicy.NOT_STALE_CACHED_OR_CURRENT) { customerInfo -> checkStatus(customerInfo) } And always get this Logs : Retrieving customer info with policy: NOT_STALE_CACHED_OR_CURRENTℹ️ Checking if cache is stale AppInBackground trueℹ️ Vending CustomerInfo from cache. Something weird here, is that AppInBackground is always returning TRUE.This means that the cache will not be stale before the 25 hours delay and never within the 5 minutes delays for foreground application. Then the cache is never updated I’m initializing my Purchases only once in the onCreate of my Application class if (BuildConfig.DEBUG) { Purchases.logLevel = LogLevel.VERBOSE}P

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Cesar
RevenueCat Staff
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cabana-50baa0New Member
asked in SDKs
Android .aab not working in app purchase

Everything is working as expected using internal testing with the apk file. As soon as I upload the aab file as part of the same build, my in app purchases do not trigger on android. I can’t seem to troubleshoot this since it’s working locally and with the apk, but not during closed testing. Has anyone experienced this or have any advice? Thanks.

361
Ryan Glanz
RevenueCat Staff
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walterpickstylerHelper
asked in SDKs
restorePurchases links multiple users correctly, syncPurchases does not

Hey folks, We have a good amount of users who sign up multiple years in a row with different email addresses and then our purchase history for them shows them incorrect offers because they don’t get linked up in the RevenueCat backend. I don’t know this for sure, but I suspect many people are also removing our app in the interim (which may be part of what makes this trickier) We’re trying to call `syncPurchases` whenever we have a successful login (so they aren’t anonymous IDs). But we still don’t get it right. If I call `restorePurchases` where we’ve called `syncPurchases`, everything works. Of course, the caveat is that the OS-level login prompt sometimes shows up. Is this a RevenueCat bug? My understanding is that `syncPurchases` should basically be a drop in replacement for `restorePurchases` with no prompts. Using React Native and code push, I’ve been able to verify the only thing I need to make my logic work is to switch `syncPurchases` with `restorePurchases`, but I’m reluctant

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bertugmeteNewcomer
asked in SDKs
Issue with Fetching Offerings in Expo Project - Configuration Problem

Hi, I've encountered an issue while integrating RevenueCat into my Expo project, and I need some guidance to resolve it. Here's what I have done so far: I initially added my products to App Store Connect. Then, I connected my App Store Connect account to RevenueCat using the App Store Connect API. After that, I tried to create new products in RevenueCat, and I was able to list the products directly from App Store Connect. I successfully added them from there. I created my offers and linked them to the products. However, when I run const offerings = await Purchases.getOfferings(); in my Expo project, I encounter the following error: [Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).More information: https://rev.cat/why-are-offerings-empty] I am

962
wes_clark
RevenueCat Staff
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KevBroHelper
asked in SDKs
Deleting Package Identifiers

I deleted a package identifier in an offering I was setting up. I then tried to add the identifier back in with the same ‘name’ and description and I get the message that the package identifier already exists. However, it is no longer in the list. Does this mean that I cannot delete package identifiers and then re-add them back in if I change my mind on an offering that is not current. What happens if I delete the complete offering? Will all package identifiers I used no longer be available to re-use in a new offer? Thanks

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JamesOHelper
asked in SDKs
Can I get originalAppUserId even before the user has subscribed?

Hi, The “Checking Subscription Status” page in the documentation says “It's important to note that CustomerInfo will be empty if no purchases have been made and no transactions have been synced. This means that entitlements may not exist in CustomerInfo even if they have been set up in the RevenueCat dashboard.” “originalAppUserId” is on CustomerInfo, and I’m using “originalAppUserId” to identify customers who want to remain anonymous before they purchase a subscription (I use “originalAppUserId” as the key to store data in Firebase which they will need to have access to before and after subscribing). Will this property be empty too? If it is, is “originalAppUserId” available anywhere else prior to CustomerInfo being created, or can I force the creation of CustomerInfo (by calling syncPurchases for example)? Failing that, am I safe to assume that where “originalAppUserId” isn’t available I can use “appUserID” and assume that will become the “originalAppUserId” once the user has subscri

571
Michael Fogel
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AppDev777Dedicated Member
asked in SDKs
Which of these delegate methods *should be* called upon completion of a purchase, or should both be called?

Which of these delegate methods are expected to be called upon completion of a purchase, or are both expected to be called? I can’t find any documentation at all on the site for PaywallViewControllerDelegate, am I missing something? I can tell what sometimes happens, but I would really like to know what is the expected/prescribed behavior for these two delegate methods. If I put the same actions in both for a successful purchase, it could cause problems, and I don’t want to have to deal with a race condition. paywallViewController(_, didFinishPurchasingWith: ) paywallViewController(_, didFinishPurchasingWith: , transaction: )

843
joan-cardona
RevenueCat Staff
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Jordan PetersonMember
asked in SDKs
Give users 3 days free of Pro without Subscribing

Is there a way to give user’s 3 days free of pro without subscribing to the actual subscription? I’d like to upgrade them to pro for a few days so that they can try it and then downgrade them after the trial and prompt them that they can get another week for free once they subscribe. Duolingo has this model when you reach a certain amount of days, they give you 3 days free of pro without subscribing. Is there a way for me to do this?

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stephen-gladney-e19f45Helper
asked in SDKs
`new NativeEventEmitter` requires a non-null argument

Using react-native-purchases package at version 8.0.1 on an Expo project at version 51.0.22 Trying to run Purchases.configure throws the error. useEffect(() => { if (Platform.OS === "ios") { Purchases.configure({ apiKey: "<OBSCURED>" }) } }, [])

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joan-cardona
RevenueCat Staff
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ng-0824abNew Member
asked in SDKs
Issue with Updating Prices in PayWall Component After Price Change in Play Store/App Store

Hello Support Team, I am experiencing an issue with updating the prices in our React Native app, which is built using Expo SDK 51 with react-native-purchases@7.27.1. Specifically, after I change the prices in the Play Store or App Store, the new prices are not reflected in the app's PayWall component. The app continues to display the old prices unless the app is restarted. I have tried calling syncPurchases() before making a request to getOfferings(), but this does not seem to resolve the issue. The PayWall component still receives the old data. Could you please assist in identifying a solution to ensure that the app fetches the updated prices without requiring a restart? Thank you for your assistance.

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