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High number of "There was a problem with the App Store"

  • 29 September 2021
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Userlevel 1
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This error has been occurring frequently for the last few weeks:

There was a problem with the App Store

 

I know that this error can occur and what it means, but between January  and June 2021 this error occurred 0 times. Since July 2021, about 2-3 times per day. We never do test purchases at this frequency, nor can I believe that Apple is so unstable. 

 

Is there a general increase in these error messages or what could explain such a high frequency?

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Best answer by ryan 29 September 2021, 21:24

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Userlevel 5
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It could be customers initiating an SCA flow - which isn’t necessarily an error but it’s the message Apple was returning?

 

nor can I believe that Apple is so unstable. 

This is also an unfortunate reality :( RevenueCat does one retry automatically, then passes back the error if receipt validation fails again. 

 

Hopefully 2-3 times per day up from 0 could be attributed to your app growing, so you have a larger sample size of purchases too.

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