Skip to main content
Solved

High number of "There was a problem with the App Store"

  • 29 September 2021
  • 1 reply
  • 93 views

Forum|alt.badge.img+8

This error has been occurring frequently for the last few weeks:

There was a problem with the App Store

 

I know that this error can occur and what it means, but between January  and June 2021 this error occurred 0 times. Since July 2021, about 2-3 times per day. We never do test purchases at this frequency, nor can I believe that Apple is so unstable. 

 

Is there a general increase in these error messages or what could explain such a high frequency?

Best answer by ryan

It could be customers initiating an SCA flow - which isn’t necessarily an error but it’s the message Apple was returning?

 

nor can I believe that Apple is so unstable. 

This is also an unfortunate reality :( RevenueCat does one retry automatically, then passes back the error if receipt validation fails again. 

 

Hopefully 2-3 times per day up from 0 could be attributed to your app growing, so you have a larger sample size of purchases too.

View original
Did this post help you find an answer to your question?

1 reply

ryan
RevenueCat Staff
Forum|alt.badge.img+9
  • RevenueCat Staff
  • 391 replies
  • Answer
  • September 29, 2021

It could be customers initiating an SCA flow - which isn’t necessarily an error but it’s the message Apple was returning?

 

nor can I believe that Apple is so unstable. 

This is also an unfortunate reality :( RevenueCat does one retry automatically, then passes back the error if receipt validation fails again. 

 

Hopefully 2-3 times per day up from 0 could be attributed to your app growing, so you have a larger sample size of purchases too.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings