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High number of "There was a problem with the App Store"

  • September 29, 2021
  • 1 reply
  • 121 views

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This error has been occurring frequently for the last few weeks:

There was a problem with the App Store

 

I know that this error can occur and what it means, but between January  and June 2021 this error occurred 0 times. Since July 2021, about 2-3 times per day. We never do test purchases at this frequency, nor can I believe that Apple is so unstable. 

 

Is there a general increase in these error messages or what could explain such a high frequency?

Best answer by ryan

It could be customers initiating an SCA flow - which isn’t necessarily an error but it’s the message Apple was returning?

 

nor can I believe that Apple is so unstable. 

This is also an unfortunate reality :( RevenueCat does one retry automatically, then passes back the error if receipt validation fails again. 

 

Hopefully 2-3 times per day up from 0 could be attributed to your app growing, so you have a larger sample size of purchases too.

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1 reply

ryan
RevenueCat Staff
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  • RevenueCat Staff
  • Answer
  • September 29, 2021

It could be customers initiating an SCA flow - which isn’t necessarily an error but it’s the message Apple was returning?

 

nor can I believe that Apple is so unstable. 

This is also an unfortunate reality :( RevenueCat does one retry automatically, then passes back the error if receipt validation fails again. 

 

Hopefully 2-3 times per day up from 0 could be attributed to your app growing, so you have a larger sample size of purchases too.