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E/[Purchases] - ERROR(26785): 😿‼️ Error performing request.

  • September 30, 2021
  • 1 reply
  • 569 views

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Hi, I am getting following error when I try to load the application;

 

E/[Purchases] - ERROR(26785): 😿‼️ Error performing request.
E/Purchases(26785): Error fetching subscriber data: Error performing request.

 

Please help.

Best answer by tina

Hi @akhil !

It looks like you’re running into the NETWORK_ERROR error code and that error is usually due to a network connection issue. For iOS, it could be the “Outbound Connections” capability in Xcode. Documentation for reference: https://docs.revenuecat.com/docs/errors#-network_error As for Android, if your network connection is not the issue, double check that your account is logged into Google Play.

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1 reply

tina
RevenueCat Staff
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  • RevenueCat Staff
  • Answer
  • October 1, 2021

Hi @akhil !

It looks like you’re running into the NETWORK_ERROR error code and that error is usually due to a network connection issue. For iOS, it could be the “Outbound Connections” capability in Xcode. Documentation for reference: https://docs.revenuecat.com/docs/errors#-network_error As for Android, if your network connection is not the issue, double check that your account is logged into Google Play.