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Cannot find Product with in Apple Store even though other Products work fine

  • December 9, 2025
  • 2 replies
  • 37 views

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I’m not doing anything fancy. Yesterday I was able to create 3 products just fine and they all show up, but this fourth one I created cannot be found. Even though I’m importing the Products directly from App Store Connect yet I still get these two errors

 

WARN: 🍎‼️ Could not find products with identifiers: ["extension_atlassian_monthly"].

There is a problem with your configuration in App Store Connect. 

More info here: https://errors.rev.cat/configuring-products

WARN: ⚠️ There's a problem with your configuration. No packages could be found for offering with  identifier extension_atlassian_monthly. This could be due to Products not being configured correctly in the RevenueCat dashboard, App Store Connect (or the StoreKit Configuration file if one is being used). 

To configure products, follow the instructions in https://rev.cat/how-to-configure-offerings. 

More information: https://rev.cat/why-are-offerings-empty

I have triple checked that the Product IDs match exactly `extension_atlassian_monthly` in both App Store Connect and RC.

 

 

I don’t have any agreements to sign. All keys are valid and entered. The Sub is approved from App Store Connect side. And I also have 4 other products created essentially the same way just in different sub groups.

I’ve also tried to try to create a new one multiple times in various ways, e.g. creating a new product in the same sub group, creating a new sub group and creating it there and even creating it in one of the sub groups that do work.

I feel like I tried everything I could think of. There has to be something I’m missing right? The fact that it’s happening even when I try to create new ones is very curious.

Best answer by chrisa

Not sure if I can mark this as solved, but it was just a propagation issue it seems. I guess in some cases it take up to 24 hours for the product to be seen.

2 replies

Facing same issue. Product status on App Store Connect is “Approved” but not getting product on code side with this warning: [RevenueCat] 🍎‼️ Could not find products with identifiers:  


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  • December 13, 2025

Not sure if I can mark this as solved, but it was just a propagation issue it seems. I guess in some cases it take up to 24 hours for the product to be seen.