Skip to main content
Question

Android Subscription is not working - ReactNative

  • 30 July 2024
  • 1 reply
  • 74 views

Forum|alt.badge.img+2

Hello there. 

We developed an app that's for both platforms, iOS and Android, the app allows users to purchase a subscription. The iOS version is working fine, but I'm trying to implement same functionality on Android, using either purchaseStoreProduct or purchaseSubscriptionOption. The first one gives me message that the item to purchase is not found and the second got stuck forever and gives no error.

Can you help me please? I'm using the 7.2.8 version of the lib.

This post has been closed for comments

1 reply

jeffrey_bunn
RevenueCat Staff
Forum|alt.badge.img+6
  • RevenueCat Staff
  • 162 replies
  • August 1, 2024

Hi @routine40-plus! If you email support we’ll be able to dig into logs and investigate further, but if the item isn’t found it suggests there’s a problem on the Google Play side. Can you review our guide here that outlines the common reasons for this? https://community.revenuecat.com/sdks-51/why-are-offerings-or-products-empty-124

A couple other questions:

If the stores are unable to return valid products, it means that somewhere in that cycle there is a configuration issue. If there is a typo in your product identifier, the request will fail. If the package name doesn’t match Google Play, the request will fail, etc, etc. Thanks!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings