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Why is my experiment data still not showing?

  • 4 October 2021
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I stated my first experiment 7 days ago and I can see it’s allocating people to A or B variants based on data in App Store Connect but no data is showing in Revenue Cat. I still see ‘Data for this experiment will be available in 24 hours.’ Does Revenue Cat only show data from purchases, and not free trials? As that might be the case if it waits 24 hours after the first payment because currently people are on the free 7-day trial. Although I haven’t read that anywhere. 

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Best answer by tina 5 October 2021, 19:20

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tina
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Hey @Ryan123 

I saw that you also opened a ticket with us. We can resolve the issue through the ticket.

For anyone else viewing this post with the same issue, ensure that every product in the experiment has been purchased before (if not, you should purchase these products using the sandbox environment). If all products are purchased, double check that if your products have a trial period or intro period attached that a conversation event for that product is also in RevenueCat.

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