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Hi all, 

We offer a monthly and annual plan and our products are divided by those plans. However, I’ve been using the “product duration” filter in some reports and see that a lot of the data is coming in as “weekly” product duration. 

Is there a way for me to 1) view which products might have a weekly duration and 2) edit that?

Hi @gummi-gunnlaugsson! When you segment by product duration in Charts, you can select another filter by the duration itself:

 

Will this setting help you find purchases for various durations that you can further dig into?

Also, you mentioned that you don’t actually have a product with a weekly duration, but you’re still seeing weekly products in Charts, is this correct? If so, would you mind emailing support so we can dig in to your product setup?

I’ll contact support thank you!

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