Skip to main content
Question

V1 get customer API not returning subscription info

  • August 20, 2024
  • 1 reply
  • 32 views

Forum|alt.badge.img

I would like to know that, is there any case I could not get the subscription details through api even if I have an active entitlement.

It was working fine this morning. Since 2pm IST, I am not receiving their entitlements in the revenuecat subscribers response
 

This post has been closed for comments

1 reply

wes_clark
RevenueCat Staff
Forum|alt.badge.img+6
  • RevenueCat Staff
  • 262 replies
  • August 22, 2024

Hi! Could you share which app you saw this in and a few of the app user IDs where you saw the issue so that I may check the logs on our end? Additionally, if you would rather not share this information publicly, you can start a private support ticket in the Dashboard.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings