Question

There are transactions in the system using this product.

  • 12 February 2024
  • 1 reply
  • 40 views

Badge +3

I need help, I cannot delete this product, there is no warning explaining why it is meaningless, can you help me?


1 reply

Userlevel 4
Badge +8

Hi, when you try to delete the product I believe you should be getting a message “There are transactions in the system using this product.” This is because if users own the product, you cannot delete it. If you want to delete the product, then you’ll need to delete those users. Please open a support ticket linking this issue and letting us know the product id so I can find these users for you as this information should not be posted here: https://app.revenuecat.com/settings/support

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