Question

Refund issued from google play

  • 28 June 2023
  • 1 reply
  • 51 views

Badge +1

In my case, if a user asks for a refund in google play, not asking me from the app, (As user can ask for refund within 2 days of purchase), will that data update accordingly in revenuecat backend. Or will the lifetime access to pro content still be there?


1 reply

Userlevel 4
Badge +8

Unfortunately it will not. If a non-subscription refund is granted by Google or initiated through the Google Play console, it will not be detected as a refund in RevenueCat, and the purchase will remain active. If possible, I would recommend giving them a refund via our Rest API or thorough our dashboard. For more details, here are our docs on how we handle refunds: https://www.revenuecat.com/docs/refunds

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