Question

Only receipts available for migration

  • 29 August 2021
  • 1 reply
  • 17 views

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We're about to migrate our subscribers to Revenuecat and for Android we have the data needed. But for iOS, we haven't stored anything in our purchase log. However, we can find all the receipts in Cloudwatch. But these are receipts only - so they’re not linked to player IDs, prices and currency.

What are the consequences of us not being able to deliver those 3 parameters?

Should we not import our existing receipts at all, then? Or should we simply import what we have but without price, currency and player IDs? If so, what kind of problems/limitations may we meet in Revenuecat?

HELP!


1 reply

Userlevel 3
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Hi @John!

It looks like one of my colleagues replied to your ticket in our ticketing system. Pasting the response below:

To import receipts via our API or from a receipt import, you'll need to be able to pair receipts with app user IDs. If you don't have the user IDs paired to the receipt, the best course of action would be a client-side migration: https://docs.revenuecat.com/docs/migrating-existing-subscriptions 

This will require a user to launch the app, and call `syncPurchases` to sync their receipt to our backend.

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