Question

Missing discount price in redemption sheet

  • 21 March 2023
  • 1 reply
  • 36 views

Badge +4

Hello, i searched for a similiar bug, but did not encounter anyone else posting. Here’s what happened, my offer code redemption sheet was working as expected for months, but recently, it stopped showing the price.

I don’t know if it helps, but my currency is configured in Brazilian reais ( R$ ). The offer code is recognized but the text says: ( translated )
“1 year per offerPrice, then R$ 239,90/year. ”

offerPrice is in bold because it was supposed to be the final price the user would pay


1 reply

Userlevel 3
Badge +6

Hey @Grana Serviços ,

 

We haven’t seen an issue similar to this either, however it seems to be more on the Apple side of things. I would recommend reaching out to their support in order to look more into why this is happening. 

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