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Question

In-app purchases not showing up live

  • December 16, 2024
  • 4 replies
  • 514 views

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Hello
I have integrated in-app purchases for the application via Renevuecat with React Native Expo. In debug mode, my renevuecat packages are coming without any problems on the simulator and I can buy them. I am getting the packages using getOffering(). This issue is present on both Android and iOS.

But when I publish my mobile application to production, the packages are not coming. Can you help me with this?
Expo : 51.0.38
React Native : 0.74.5
React:18.2.0
Thanks in advance

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4 replies

joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • December 18, 2024

Hi ​@tunayangir,

Does this happen for both iOS and Android? The first thing I would check is if your products are approved and ready for sale in both platforms. They require a review as well, the same as your app and it’s a requirement to sell them in production.

If you share your app we can look a bit more in detail and see what’s going on.

Best,


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  • Author
  • Member
  • December 18, 2024

Hello
Thank you for your answer.
Yes, I have the same problem on both platforms. My in-app purchase packages have been approved on both platforms. There is another situation, we published it for test users at first. I was able to see my packages without any problems.
Also, when I buy an apk on Android, I can see it. When I buy a build and send it to the app store, I can't see it.
The same thing applies to IOS, when I install it in the simulator or on my Apple device in debug mode, my packages still come. But when I buy a build and send it to the App Store, my packages don't appear.

App Store Link: https://apps.apple.com/us/app/thinkopia/id6479582610
Regards.


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  • Author
  • Member
  • December 18, 2024

Play Sotre and App Store Approved:
 

 

 


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  • Author
  • Member
  • December 24, 2024

@joan-cardona Can you help me?