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How could users changed their renewal preference to the one they don't have access to?

  • 15 February 2022
  • 1 reply
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timeline:

fc_0499_1m_1m0299: removed in iOS app version 1.5 (released on 01/25/2022), replaced by fc_0099_1w_ios

how could the user (1st using app on 02/13) change from fc_0099_1w_ios to fc_0499_1m_1m0299?

especially when there is no reason to change: fc_0499_1m_1m0299 is more expensive.

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Best answer by Miguel Carranza 18 February 2022, 04:45

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Hi! I am not sure about this particular scenario, but it’s possible from users to change their renewal preference directly from iOS settings (even if you don’t display the product in the app). 

 

 

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