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Granting an entitlement to an email address before account created

  • June 27, 2023
  • 1 reply
  • 140 views

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Hi there, 

We would like to grant some email addresses free access to our product. However, we would like to do this before they create an account. Is there a way to set up a customer with an email and an entitlement and then grant them the entitlement on sign up?

Best, 

Jake

Best answer by Michael Fogel

Hey Jake,

 

In order to grant users a promotional entitlement, you would need to have their app user ID already. Once these users have an app user ID, you can grant them an entitlement by using our Rest API or the dashboard. If these users dont have app user ID’s you unfortunately will not be able to grant them the entitlements yet. 

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1 reply

Michael Fogel
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  • Dedicated Contributor
  • Answer
  • June 28, 2023

Hey Jake,

 

In order to grant users a promotional entitlement, you would need to have their app user ID already. Once these users have an app user ID, you can grant them an entitlement by using our Rest API or the dashboard. If these users dont have app user ID’s you unfortunately will not be able to grant them the entitlements yet.