Skip to main content
Solved

Free trial on Android is empty (Flutter)


Forum|alt.badge.img+5

Hey, i have configured android base plan with just 1 offer to be trial 7 days but purchase package does not have introductoryPrice information on app store purchases everything works. I have backward compatible base plan but looks like trial is not, why ? I created it last week, is it because of that? In this case how to fix it ? Thanks

Best answer by kaitlin

@Albert - I’m not sure if the trial would automatically be marked Backwards Compatible. You can change it by clicking into the overflow menu with the three dots (when you’re on the specific subscription page, like in your second screenshot) and choosing “use for deprecated billing methods”.

View original
Did this post help you find an answer to your question?

6 replies

kaitlin
RevenueCat Staff
Forum|alt.badge.img+6
  • RevenueCat Staff
  • 342 replies
  • January 23, 2023

Hi @Albert !

The trial needs to be marked backwards compatible as well, this is done separately. Once that’s marked, it should fetch as you expect!


Forum|alt.badge.img+5
  • Author
  • New Member
  • 3 replies
  • January 23, 2023

Hey @kaitlin could you please describe how i can do that?
I did not have trial before, i believe if i would have it would convert to backward compatible automatically. But now when i added it its not. Any ideas how to fix?
Thanks


kaitlin
RevenueCat Staff
Forum|alt.badge.img+6
  • RevenueCat Staff
  • 342 replies
  • Answer
  • January 24, 2023

@Albert - I’m not sure if the trial would automatically be marked Backwards Compatible. You can change it by clicking into the overflow menu with the three dots (when you’re on the specific subscription page, like in your second screenshot) and choosing “use for deprecated billing methods”.


Forum|alt.badge.img+5
  • Author
  • New Member
  • 3 replies
  • January 24, 2023

Thank you for the help, did not see triple dots + I had no Eligibility criteria but you need to have it for a backward-compatible subscription.


Forum|alt.badge.img+5
  • Active Member
  • 12 replies
  • August 24, 2023

Hi @kaitlin I’m having the same problem. I have the base plan and the offer already have “backwards compatible” but the introductoryPrice is still empty. Is there anything else that we can check?


Forum|alt.badge.img+2
  • New Member
  • 1 reply
  • May 2, 2024

Hi!

We have the same problem. Did you find a solution?


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings