Hi,
I have not been able to get family sharing working even though I have enabled all family sharing options on the device and in the App Store.
Currently what I have been trying
1. Invite family member
2. Share app to family member
3. Wait several hours
4. Ask them to restore purchase using the Purchases.restoreTransactions() from the react-native SDK
The results always say ‘No purchases restored’
I noticed that in the Restore Behavior under Project Settings > General that my account is under Alias (Legacy) rather than Transfer Purchase.
I am concerned with changing the Restore Behavior from Alias (Legacy) to Transfer Purchase since there is a label saying this is not reversible.
Is this causing the issue? Do you have any idea how I can resolve this?
Thank you
Hey
Your restore behavior doesn’t matter so “Alias (Legacy)” should be fine! I think I got a few questions for you so that I can try to replicate.
- What version of the React Native SDK are you using?
- What kind of purchase is it? Subscription, non-consumable, or consumable?
- Have you been testing in production on a live app in the App Store? Or from a TestFlight build?
Thanks!
Hi
1. I am on version 4.5.2
2. Subscription
3. Testing on live app since I read in this blog post https://www.revenuecat.com/blog/apple-family-sharing that family sharing is not available in Sandbox mode
Hi
Following up with this as this is still an issue for us.
A new issue I have found is when you purchase a package that is Family Shared it will say in a native alert dialog
“A family member has already purchased this subscription. You get it for free.’”
And then moments later the promise will fail with the generic error message
“Error: There was a problem with the App Store.”
Update on this,
All it took was time. After about a week family sharing started to work.
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