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Question

Continue button does not work in Paywall V2


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When clicking on the Continue button in Paywall V2 nothing happens. I think it worked once but after canceled the subscription and removed the customer from revenuecat dashboard I can’t get a new subscription.

I have made sure my sandbox user (ios) does not have any active subscription as well.

What have I missed? 

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12 replies

joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 379 replies
  • March 6, 2025

Hi ​@kiddo,

What action do you have set for the button in the paywall builder? And which version of the SDK are you using?

Best,


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  • Author
  • Member
  • 6 replies
  • March 9, 2025

Did not know about actions but this button does not seem to have any actions. Its from one of your templetes. Its a Purchase button.

 

Using react-native with the following versions

```

"expo": "51.0.31",
"react-native-purchases": "8.7.0",
"react-native-purchases-ui": "8.7.0",
```


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  • Author
  • Member
  • 6 replies
  • March 11, 2025

I have tried new paywall, new sandbox user and everything. 

Nothing happens when I click on the purchase button, no logs nothing.

 

Tried restore button and I got a spinner once but then nothing more happens.


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  • Author
  • Member
  • 6 replies
  • March 11, 2025

Some more info

 

How I present the paywall

 

Only log I get is `------> PAYWALL CLOSED CANCELLED` when I close the paywall.

Tried to grant my current user a entitelment in revenuecat ui and after restarting the app the paywall is not presented and I get `NOT_PRESENTED`.

So obviously something works but purchasing in app does not trigger anything...


joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 379 replies
  • March 18, 2025

Hi ​@kiddo,

Thank you for the detailed post! I’ve shared it with the paywalls team since they’ll have more context on what can be causing it.

I’ll share their insights once I get them, thank you for your patience.


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  • Author
  • Member
  • 6 replies
  • March 27, 2025

Any news on this?


  • New Member
  • 1 reply
  • March 27, 2025

+1 having the exact same issue on 8.8 -- eagerly awaiting resolution


+1 continue button doesn’t work for me neither, never managed to get it work


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  • Author
  • Member
  • 6 replies
  • April 7, 2025

@joan-cardona I understand that you might have much todo but this is quite critical issue since we cannot go live with this until its resolved.

Have the paywall team looked at this yet?


joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 379 replies
  • April 9, 2025

Hi ​@kiddo,

Can you let me know which iOS version are you using to test this? And are you testing with a real device or a simulator? There’s currently a bug from Apple’s side that looks similar to this and it happens on iOS 18.4 on a simulator and I would love to rule out that possibility.

 

Thank you!


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  • Author
  • Member
  • 6 replies
  • April 9, 2025

Simulator: Version 15.4 (1019.2)

Also tried this on real device which does not work. But can retry and come back with the result.


joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 379 replies
  • April 15, 2025

Hi ​@kiddo,

That’s so strange. I haven’t been able to reproduce it on my end - are you able to send a very simple project with the issue happening? You can send it to joan at revenuecat dot com.

 

Thank you so much!


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