Can't see logs of error "There is an issue with your configuration. Check the underlying error for more details"

Question

Hi there, i’m experiencing an error while retrieving Purchases.getOfferings, unfortunatly i can’t find a solution for now.

At the moment i’m just testing on Android and i can’t test on Apple for now.

I know that the errors might be many, but i can’t have access to this debug procedure as i’m using Thunkable.

Is there another way i can see the detailed error logs to better understand what the problem is?

I followed all the steps of all the procedures, i also have waited the google credentials to be activated, the name of the subscription is exactly the same in Google Play and RevenueCat.

Hope you can help

Haley Pace · Answer

Hi, for more detailed logging, you can set the log level to verbose instead of debug:https://www.revenuecat.com/docs/debugging#section-debugging. Iam currently helping here with a ticket internally and will update here with the resolution

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