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Question

Are Mac App Store purchases broken?

  • January 13, 2024
  • 1 reply
  • 62 views

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Some users complained that they can’t subscribe to my Mac app. After initiating the process they need to verify the credit card purchase, but then they only see an empty screen and nothing happens. Is this a known issue?

 

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1 reply

Ryan Glanz
RevenueCat Staff
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  • RevenueCat Staff
  • 384 replies
  • January 17, 2024

Hi,

We don’t have any known incidents of this. If you could open a ticket at https://app.revenuecat.com/settings/support we can get debug logs and take a closer look.


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