Skip to main content
Solved

Why is my experiment data still not showing?

  • October 4, 2021
  • 1 reply
  • 139 views

Forum|alt.badge.img+4

I stated my first experiment 7 days ago and I can see it’s allocating people to A or B variants based on data in App Store Connect but no data is showing in Revenue Cat. I still see ‘Data for this experiment will be available in 24 hours.’ Does Revenue Cat only show data from purchases, and not free trials? As that might be the case if it waits 24 hours after the first payment because currently people are on the free 7-day trial. Although I haven’t read that anywhere. 

Best answer by tina

Hey @Ryan123 

I saw that you also opened a ticket with us. We can resolve the issue through the ticket.

For anyone else viewing this post with the same issue, ensure that every product in the experiment has been purchased before (if not, you should purchase these products using the sandbox environment). If all products are purchased, double check that if your products have a trial period or intro period attached that a conversation event for that product is also in RevenueCat.

View original
Did this post help you find an answer to your question?

1 reply

tina
RevenueCat Staff
Forum|alt.badge.img+10
  • RevenueCat Staff
  • 338 replies
  • Answer
  • October 5, 2021

Hey @Ryan123 

I saw that you also opened a ticket with us. We can resolve the issue through the ticket.

For anyone else viewing this post with the same issue, ensure that every product in the experiment has been purchased before (if not, you should purchase these products using the sandbox environment). If all products are purchased, double check that if your products have a trial period or intro period attached that a conversation event for that product is also in RevenueCat.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings